PM Shift Supervisor - Phil's

St. Norbert College•De Pere, WI

2d•Onsite

About The Position

St. Norbert College is seeking a PM Shift Supervisor to support the operation of Phil’s Campus Center Food Court in the absence of the Manager and Assistant Manager. This is a working supervisor role, with most of the shift spent working in the kitchen while overseeing student employees. Regular hours are Monday through Friday, 2:30 p.m. to 10:30 p.m., with rotating weekends. The position supervises two Student Lead workers and 15 Student workers. The College may consider equivalent credentials, licenses, training, or experience that provide the knowledge, skills, and abilities needed for the job.

Requirements

High school diploma or equivalent.
Two years of food service experience, including strong short-order cooking experience.
One year of supervisory and cash handling experience.
Ability to obtain ServeSafe certification or training.
Ability to work effectively in a fast-paced, noisy environment while multitasking, prioritizing tasks, and meeting deadlines.
Strong interpersonal and customer service skills, including professionalism, conflict resolution, and problem-solving.
Proficiency in basic math and common computer applications, with the ability to learn new programs and technology.
Ability to exercise sound judgment, make timely decisions, and set a positive example for others.

Responsibilities

Direct and oversee the work of students in the Phil’s dining area.
Oversee food preparation, standardized portions, and food quality.
Serve food promptly from a fast-food-style menu while providing excellent customer service.
Train students to work at the grill, fryer, subs, and cash register stations.
Ensure dining and food preparation areas are clean.
At the end of each night, ensure Phil’s is cleaned and locked, the cash register is balanced, POS reports are run, and cash is dropped.
Maintain inventory, stock food and coolers, and prepare food.
Sweep and mop, take out garbage and recycling, and wash pots, pans, and dishes.