PM Server-250

Horseshoe Bay Resort•Newark, NJ

About The Position

Greet and serve guests according to service standards. The server takes and serves orders promptly, completes assigned setup sidework, answers menu questions, operates the electronic cash register or point-of-sale system where applicable, and checks food for correct appearance, temperature, and portions before serving. Other job-related duties may be assigned. The role requires professional, courteous interactions with guests and associates, adherence to hotel standards for work procedures, dress, grooming, punctuality, and attendance, and compliance with security and safety procedures. Associates should adapt to changes, learn or improve skills, solve routine problems, and ask for help when needed. The position description may change and does not create an employment contract; the associate is employed at will.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to help coworkers and work as part of a team.
  • Ability to withstand prolonged periods of standing and/or walking.
  • Ability to lift at least 30 lbs.

Responsibilities

  • Take and serve guest orders promptly and according to the service manual.
  • Complete necessary setup sidework as assigned.
  • Answer guest questions about the menu.
  • Operate the electronic cash register or point-of-sale system where applicable.
  • Check food for correct appearance, temperature, and portions before serving it to guests.
  • Perform other job-related duties as assigned.
  • Treat guests and associates with courtesy and respect and maintain professionalism.
  • Meet hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Follow hotel security policies and procedures, including key controls, safe lifting, chemical use, and reporting safety hazards and concerns.
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