PM Server-250

Crescent Careers•Newark, NJ

About The Position

The PM Server greets and serves guests according to established standards. The role is responsible for promptly taking and serving guest orders, completing assigned setup and sidework, answering questions about the menu, and operating an electronic cash register or point-of-sale system where applicable. Before serving, the server checks that food appearance, temperature, and portions are correct. Other job-related duties may be assigned. The position requires professional, courteous interactions with guests and associates, reliable work habits, adaptability, and a willingness to learn, help coworkers, and ask for assistance when needed. Associates are expected to follow hotel safety and security procedures, including those related to key controls, lifting heavy objects, chemical use, and reporting hazards. The description may change at the Company’s discretion and does not create an employment contract; associates remain at-will.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to help coworkers with their job duties and work as a team player.
  • Ability to withstand prolonged periods of standing and/or walking.
  • Ability to lift at least 30 lbs.

Responsibilities

  • Greet and serve guests according to standards.
  • Take and serve guest orders promptly and according to the service manual.
  • Complete necessary setup and sidework as assigned.
  • Answer guest questions about the menu.
  • Operate the electronic cash register or point-of-sale system where applicable.
  • Check food appearance, temperature, and portions before serving it to guests.
  • Maintain professional, courteous, and respectful interactions with guests and associates.
  • Follow hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Adapt to changes, learn new skills, solve routine problems, and ask for help when needed.
  • Follow hotel safety and security policies, including procedures for key controls, lifting, chemical use, and reporting hazards.
  • Perform other job-related duties as assigned.
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