PM Lobby Attendant - Renaissance Framingham Hotel & Conference Center

Hotel•Framingham, MA

5d•Onsite

About The Position

Renaissance Framingham Hotel & Conference Center, a Colwen Hotels property, is hiring a PM Lobby Attendant to maintain the cleanliness and appearance of hotel public areas and assist the housekeeping team with stocking and delivering supplies. The role involves handling daily tasks to support guest service and smooth hotel operations. The attendant may also clean guest rooms on occasion and provide support to room attendants.

Requirements

Proven experience as a cleaner or housekeeper is preferred.
Perform consistent work to a high standard.
Remain discreet and respect guest privacy.
Work quickly without compromising quality.
Work with little supervision while maintaining a high level of performance.
Demonstrate excellent customer service and a pleasant, friendly demeanor.
Be detail-oriented and thorough.
Be willing to work a rotational seven-day work cycle, including evenings, weekends, and holidays.

Nice To Haves

Proven experience as a cleaner or housekeeper.

Responsibilities

Receive assignments or a shift checklist from the MOD and prioritize tasks.
Respond promptly to requests from guests and other departments.
Check the cleaning cart inventory, replenish supplies, and transport the cart to assigned work areas.
Clean and maintain the hotel exterior, including sidewalks, awning poles, signage, and the entrance.
Deep-clean assigned hotel areas, including shampooing carpets, washing windows, cleaning light fixtures, and guest elevators.
Clean and maintain back-of-house areas, including the employee break room, executive offices, hotel laundry area, and employee restroom.
Dust and polish furniture and remove marks and stains from walls and furnishings.
Remove trash, dirty linens, towels, and room-service items from public areas.
Vacuum carpets and clean floors.
Deliver requested items to guest rooms.
Launder soiled linens, which may include loading washers and dryers and folding sheets and towels.
Clean guest rooms on occasion.
Notify the maintenance department about needed repairs or maintenance.
Clean and set up function and meeting rooms according to function sheets.
Move and arrange furniture and turn mattresses.
Empty trash receptacles and transport trash to the dumpster.
Take found items to the designated lost-and-found area.
Provide support to room attendants.
Perform other duties as assigned.