Breakfast Attendant - Renaissance Framingham Hotel & Conference Center
About The Position
Renaissance Framingham Hotel & Conference Center is seeking an engaging, friendly, detail-oriented Hospitality Attendant. The role focuses on setting up and breaking down the breakfast buffet, maintaining the dining area, keeping food available, and providing exceptional guest service. The attendant prepares food offerings, sets up service areas, welcomes guests, answers menu questions, delivers requested items, clears tables, and maintains cleanliness in kitchen, dining, and guest areas. The position also requires following food-safety requirements, hotel and brand service standards, and proper setup and closing procedures.
Requirements
- Excellent interpersonal and customer-service skills and the ability to solve problems.
- Basic understanding of, or ability to learn, workplace sanitation and safety regulations.
- Basic understanding of, or ability to learn, food-handling techniques, preparation, and cooking procedures.
- Ability to work quickly and efficiently.
- Organizational and time-management skills.
- Ability to work with a team.
- Ability to maintain personal hygiene.
- Willingness to work a rotational schedule, including early mornings and/or nights, weekends, and holidays.
Nice To Haves
- Previous Food & Beverage experience preferred.
Responsibilities
- Prepare food offerings and set up the food service area.
- Welcome and acknowledge each guest with a smile, eye contact, and a friendly greeting; use the guest’s name whenever possible.
- Answer menu questions and maintain knowledge of food items.
- Follow applicable food-safety regulations, including correct time and temperature control and HAACP guidelines.
- Deliver food, beverages, condiments, and other requested items.
- Ensure food products meet specifications and notify management of issues.
- Collect plates and clear tables as guests finish their meals.
- Maintain cleanliness of the kitchen, dining area, and guest area during the shift.
- Follow applicable Colwen and brand food-and-beverage service standards and comply with state liquor policies.
- Maintain knowledge of hotel guest rooms, amenities, features, and services.
- Clean designated areas according to defined procedures and follow proper setup and closing procedures.
- Keep sideboards adequately stocked.
- Set tables to standards and ensure items are clean and in good repair.
- Perform other related duties as assigned.
Benefits
- Medical insurance with company-funded HRA
- Dental insurance
- Vision insurance
- Flexible Spending Accounts
- Supplemental insurance offerings
- Paid Time Off programs
- Employee Assistance Program
- 401K plan with traditional and Roth options and employer match
- Hotel discount travel program for associates and family
- Associate discounts on travel, entertainment, and retail
- Training and development programs
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
