Bartender / Renaissance Framingham Hotel & Conference Center

Hotel•Framingham, MA

About The Position

The Renaissance Framingham Hotel and Conference Center is seeking an experienced, friendly Bartender to provide memorable experiences for restaurant guests. The role requires a positive, upbeat attitude, quick service, and enjoyment of interacting with people. The Bartender prepares and serves alcoholic and non-alcoholic beverages and menu items where offered, provides guest service, processes payments, and maintains the bar, supplies, and equipment in accordance with applicable laws, health regulations, company policies, brand standards, and operational standards. The position includes a 7-day rotational schedule, including nights, weekends, and holidays.

Requirements

One year of bartending experience.
T.I.P.S. certification or state-specific equivalent; certification may be obtained within 30 days if expired.
Ability to operate a point-of-sale system.
Extensive knowledge of drink preparation and/or service.
Ability to remain calm when dealing with difficult guests.
Ability to work quickly and efficiently.
Excellent interpersonal skills and a service focus.
Ability to maintain personal hygiene.
Must meet the legal age requirement of the jurisdiction.
Ability to work a 7-day rotational schedule, including nights, weekends, and holidays.

Responsibilities

Welcome and acknowledge each guest with a friendly greeting, eye contact, and a smile, using the guest’s name whenever possible.
Prepare and serve alcoholic and non-alcoholic drinks and menu items where offered to hotel guests.
Oversee stock of liquor and bar supplies.
Prepare guest checks, collect payment, and process payment methods in a timely manner according to Colwen policy.
Perform light food preparation and service as needed.
Check guests for proper identification.
Promote and upsell drinks and special drink promotions.
Prepare alcoholic beverages using proper portion controls and monitor service to prevent over-serving.
Maintain accountability for beverages and use sound judgment, refusing service to guests who are intoxicated or disruptive.
Ensure glassware, china, and silverware are clean before use.
Comply with liquor laws, health regulations, and Colwen and brand standards and policies.
Set up the bar before opening and ensure it is clean before and after shifts according to operational standards.
Maintain the cleanliness and condition of the bar, bar unit, food preparation and storage equipment, tables, and other tools.
Perform side duties, including cleaning, garnish preparation, stocking, and preparation.
Maintain general knowledge of the hotel, surrounding area, and events to answer guest questions.
Secure alcoholic beverages, cabinets, and storage areas.