Plumbing Specialist

The Wooten Company•Springfield, MO

About The Position

We are seeking a skilled Maintenance Plumber to join the property management team. The role diagnoses, repairs, and maintains plumbing infrastructure across residential properties, handling emergency repairs and preventative maintenance to support property upkeep and tenant satisfaction. The Plumbing Specialist also manages work orders, helps maintain plumbing supplies, assists with appliance repairs and unit turns, and coordinates with other maintenance staff on special projects and broader maintenance duties.

Requirements

  • Strong working knowledge of residential plumbing systems, especially drain and supply lines.
  • Familiarity with property management software, such as Entrata or Isolved, for documenting repairs and tracking work orders.
  • Ability to diagnose issues, plan necessary repairs, and complete them efficiently.
  • Commitment to cleanliness, professional daily presentation, and high-quality workmanship.
  • Excellent customer service skills when interacting with residents.
  • Willingness to assist with broader maintenance tasks, including electrical, HVAC, and groundskeeping.

Responsibilities

  • Diagnose and repair complex plumbing issues involving drain lines and supply lines.
  • Perform routine plumbing repairs, including unclogging drains, repairing leaks, and replacing fixtures.
  • Use Entrata to receive, document, and close out work orders and service requests efficiently, with a focus on quality and minimizing callbacks.
  • Inspect plumbing systems to identify potential problems before they cause damage.
  • Maintain an inventory of necessary plumbing parts and supplies in the shop.
  • Assist with appliance-related repairs, including dishwashers, refrigerators, and ovens, when plumbing work is integrated or when supporting the broader maintenance team.
  • Assist with unit turns and ensure plumbing systems are operational and meet property standards before new tenants move in.
  • Maintain a professional demeanor when entering occupied units and follow property entry policies and door tag procedures.
  • Communicate issues clearly to management, such as unauthorized occupants or pets.
  • Coordinate with other maintenance staff on special projects and overflow work, including general maintenance duties such as snow duty.
  • Assist with broader maintenance tasks, including electrical, HVAC, and groundskeeping, to support team goals.

Benefits

  • Health Consumer Cooperative/ICHRA
  • Flexible Spending Account
  • Dental and Vision Insurance
  • Company-paid and employee-paid life insurance
  • Supplemental benefits
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