Plumbing Service Manager

F.H. FurrRockville, MD
$90,000 - $140,000Onsite

About The Position

F.H. Furr is seeking an experienced Residential Plumbing Manager to lead a team at the forefront of residential Plumbing services and drive revenue performance. This role involves overseeing and leading a team of Plumbing technicians, developing and implementing strategies for revenue growth, optimizing operations, providing technical expertise, ensuring customer satisfaction, and fostering team development. The company is a high-culture, fast-growing leader in the residential home services business with a significant presence across Virginia, Maryland, and Delaware.

Requirements

  • Proven experience in residential Plumbing management, with a track record of driving revenue performance.
  • Strong leadership and communication skills.
  • HVAC certification and in-depth knowledge of industry best practices.
  • Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

  • Oversee and lead a team of Plumbing technicians to ensure high-quality service delivery.
  • Drive a culture of excellence, accountability, and continuous improvement.
  • Develop and implement strategies to drive revenue growth in the Plumbing division.
  • Collaborate with sales and marketing teams to identify new business opportunities and optimize existing customer relationships.
  • Collaborate with other departments to optimize operations and enhance customer satisfaction.
  • Streamline processes and procedures to improve efficiency and reduce costs.
  • Provide technical expertise and guidance to team members.
  • Stay ahead of industry trends, advancements, and best practices to ensure the team delivers innovative Plumbing services.
  • Focus on customer satisfaction by ensuring service quality and addressing customer concerns.
  • Foster a customer-centric approach within the team.
  • Foster a positive and inclusive team culture.
  • Provide mentorship and training to team members to enhance their skills and contribute to their professional growth.

Benefits

  • Competitive compensation (we compensate employees at the top of the market)
  • Comprehensive health, dental, vision insurance
  • 401(k) retirement plan with generous company match
  • Career advancement opportunities in a rapidly growing company
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