Plumbing Service and Operations Manager

First Call Jewel • Idaho Falls, ID

1d • Onsite

About The Position

First Call Jewel Inc. is seeking an experienced full-time Plumbing Service and Operations Manager to lead their plumbing division. This role involves coordinating technician schedules, ensuring high customer satisfaction, and acting as a technical and pricing resource. The manager will support technicians with challenges, review invoices for accuracy, and maintain efficient daily operations while promoting quality, accountability, and service excellence.

Requirements

• 5+ years of experience in the plumbing industry
• Ability to pass a background check and drug screening test

Nice To Haves

• Journeyman license
• Management or supervisory experience
• Water quality knowledge or experience

Responsibilities

• Oversee the plumbing division
• Coordinate technician schedules
• Maintain a high standard of customer satisfaction
• Serve as a technical and pricing resource for the team
• Support technicians as challenges arise
• Review invoices to ensure accuracy and compliance
• Keep daily operations running efficiently
• Reinforce quality, accountability, and service excellence across the division

Benefits

• Health coverage
• Dental coverage
• Paid vacations
• Paid holidays
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees