HVAC and Plumbing Operations Manager

Summers of Warsaw • Warsaw, IN

1d • Onsite

About The Position

Summers of Warsaw Inc. is looking for a full-time Operations Manager to join our team in Warsaw, IN. This full-time, in-office opportunity offers a competitive salary of $80,000 – $85,000/year. As an HVAC and Plumbing Operations Manager, you will dive into the details of field operations, overseeing both HVAC and plumbing teams. You will ensure jobs are delivered profitably, processes are followed, callbacks are minimized, and inventory is under control. You will be the go-to leader for technicians and field crews, driving operational discipline and holding everyone accountable to high standards. Your main focus will be on execution and process enforcement, ensuring the team consistently delivers quality work while protecting company margins. You will be the one who makes sure every project runs smoothly, every process is followed, and every customer gets the best service possible.

Requirements

• 3+ years of experience in a field service operations leadership role
• Experience managing technicians or field crews
• Experience in improving operational processes and accountability
• Strong focus on execution, operational discipline, and process enforcement
• Ability to lead in a residential service environment, driving daily details and accountability
• Ability to pass a background check and drug screening test

Responsibilities

• Overseeing both HVAC and plumbing teams.
• Ensuring jobs are delivered profitably.
• Ensuring processes are followed.
• Minimizing callbacks.
• Controlling inventory.
• Being the go-to leader for technicians and field crews.
• Driving operational discipline.
• Holding everyone accountable to high standards.
• Focusing on execution and process enforcement.
• Ensuring the team consistently delivers quality work.
• Protecting company margins.
• Making sure every project runs smoothly.
• Making sure every process is followed.
• Ensuring every customer gets the best service possible.

Benefits

• Immediate health, vision, and dental insurance
• Bonus potential tied to performance and team success
• 2 weeks of vacation after 90 days (pro-rated)
• Paid birthday and holidays
• A company-matched 401(k) plan
• Company-paid life insurance
• Short-term and long-term disability
• A $5,000 sign-on bonus for employees with 1 or more years of trade experience
• Uncapped incentives and spiffs
• Weekly trainings
• Paid schooling
• A tool account
• Paid company uniforms
• Company-sponsored lunches and events
• A work phone, iPad, gas card, and take-home van
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees