Plumbing Operations Manager

Goettl Career • Phoenix, AZ

2d

About The Position

Goettl is hiring a Plumbing Operations Manager in Phoenix, Arizona, to lead its plumbing service and installation teams and take ownership of operational results. The manager will build and retain a high-performing team, maintain safety standards, manage performance against key metrics, and improve gross margin through stronger training and operational processes. The role partners with the General Manager on budgeting, forecasting, and EBITDA growth. Compensation includes a competitive salary and an annual bonus tied to results.

Requirements

• Strong technical and business knowledge of the plumbing trade.
• High-energy leadership style and ability to drive accountability through KPIs.
• Confident communication skills, including comfort presenting to large groups.
• Proficiency in MS Office and ServiceTitan.

Nice To Haves

• Plumbing or HVAC management experience.

Responsibilities

• Hire, develop, and retain a high-performing team.
• Lead plumbing service and installation operations and enforce safety standards.
• Own and manage KPIs covering turnover, safety, callbacks, reviews, on-time arrival, and productivity.
• Grow gross margin through improved training, warranty processes, batching, and inventory processes.
• Partner with the General Manager on budgeting, forecasting, and EBITDA growth.

Benefits

• Competitive salary
• Annual bonus tied to results
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Leadership training through Goettl Academy
• Clear career path

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed