Plumbing Field Manager

Logan A/C & Heat Services•Dayton, OH

About The Position

Logan Services is seeking a Plumbing Manager to lead its plumbing service and installation teams and grow a high-performing department. The role is responsible for daily operations, technician development, department performance and profitability, and ensuring excellent workmanship and customer experiences. The manager will provide technical guidance, build a strong team culture, and help technicians develop their skills and careers while supporting the company's broader goals.

Requirements

  • At least 5 years of plumbing management experience, or an equivalent combination of education and experience.
  • In-depth knowledge and understanding of residential plumbing systems and the plumbing trade.
  • Strong technical skills, including the ability to interpret plumbing manuals, understand local codes, and troubleshoot technical issues.
  • Experience developing, training, and coaching technicians.
  • Excellent verbal and written communication skills.
  • Strong organization, problem-solving, and conflict management skills.
  • Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
  • A clean, professional appearance.
  • A valid driver's license with a clean driving record.
  • Flexibility to work a non-standard schedule, including nights, weekends, and holidays as needed.

Responsibilities

  • Lead daily operations of the plumbing service and installation teams to meet customer expectations and department goals.
  • Build a high-performing team culture that values technicians, workmanship, and exceptional customer service.
  • Recruit, interview, hire, train, and develop plumbing technicians.
  • Provide technical support and guidance to technicians to resolve challenges and maintain quality workmanship.
  • Oversee technician performance, conduct evaluations, and establish improvement goals in partnership with senior leadership.
  • Partner with Dispatch to schedule technicians appropriately based on skill level, efficiency, and training needs.
  • Work with Logistics to maintain parts inventory, vehicle stocking programs, tool lists, and warehouse inventory.
  • Ensure technicians follow company policies, safety standards, and workmanship expectations.
  • Work with other department leaders to support company-wide goals and continuously improve operations.

Benefits

  • Competitive salary.
  • Performance bonuses and profit sharing.
  • Medical, dental, and vision insurance.
  • Short-term and long-term disability coverage.
  • Voluntary life insurance and company-paid group term life and AD&D coverage.
  • Traditional 401(k) with a 4% company match and a Roth contribution option.
  • Professional development opportunities.
  • PTO and paid sick time.
  • Career advancement opportunities.
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