Plumbing Manager

Ballard • Lynnwood, WA

3d • Hybrid

About The Position

Ballard Home Services is looking for a Plumbing Manager to build, launch, and lead our Residential Service Plumbing Department from the ground up. This is not a sit-back management role—you will be in the field running service calls while simultaneously building your team and department. We are looking for a true leader who is willing to roll up their sleeves, drive revenue, and lay the foundation for a high-performing plumbing division. If you’re a licensed Washington plumber with leadership experience and an entrepreneurial mindset, this is your chance to own your department and grow something big.

Requirements

• Active Washington State Plumbing License (REQUIRED)
• Strong background in residential service plumbing
• Proven leadership experience (Lead, Supervisor, or Manager)
• Willingness to lead from the front—running calls while building a team
• Entrepreneurial mindset with the ability to grow a department
• Customer-first attitude with a focus on delivering exceptional service

Nice To Haves

• Experience with Service Titan or similar software is a plus

Responsibilities

• Run residential service plumbing calls while building the department
• Recruit, hire, and train a high-performing plumbing team
• Establish pricing, processes, and service standards
• Drive revenue growth and department performance
• Oversee scheduling, operations, and customer experience
• Ensure all work meets Washington State plumbing codes and compliance standards
• Partner with leadership to scale and grow the plumbing division

Benefits

• $125,000 – $150,000+ total compensation (base + performance incentives)
• Bonus structure tied to department revenue and profitability
• Health, dental, and vision insurance
• 401(k) with company match
• Paid Time Off + Paid Holidays
• Company vehicle + gas card
• Company-provided phone and tablet
• Opportunity to build and lead your own department from day one

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed