Plumbing Manager
About The Position
Legacy Heating & Air is seeking a strong, people-focused Plumbing Manager to lead, develop, and grow a high-performing plumbing team in the Elkhart market. This role offers the opportunity to make a major impact within a respected local company. As Plumbing Manager, you will oversee all plumbing operations for Legacy Heating & Air’s Elkhart location. You will be responsible for hiring, training, and leading plumbers and plumbing technicians while ensuring consistent, high-quality service delivery. This role combines leadership, operational oversight, and customer experience management.
Requirements
- Proven experience leading a plumbing team or managing a plumbing department is preferred; however, we welcome strong leaders with demonstrated success in operational or field service leadership roles
- A track record of developing technicians and building strong, engaged teams
- Inspirational leadership style with excellent communication and coaching skills
- A customer-focused mindset with high standards for professionalism and craftsmanship
- Ability to manage multiple priorities in a fast-paced service environment
- Proficiency with Microsoft Office
- Knowledge of Indiana plumbing codes and regulations preferred
Nice To Haves
- ServiceTitan experience is a plus
Responsibilities
- Recruit, hire, train, and develop plumbers and plumbing technicians to support department growth
- Manage day-to-day plumbing operations with a focus on efficiency, quality workmanship, and customer satisfaction
- Partner with dispatch to optimize scheduling and technician productivity
- Establish clear daily expectations and motivate the team through consistent, visible leadership
- Implement performance standards, accountability systems, and ongoing coaching
- Ensure exceptional service across plumbing diagnostics, repairs, installations, and water heater replacements
- Uphold Legacy Heating & Air’s values, service standards, and customer-education culture
- Track performance metrics and continuously improve departmental results
Benefits
- Company vehicle and covered business travel expenses
- Health, Dental, and Vision insurance options
- 401(k) retirement plan
- Paid life insurance
- Ongoing technical and leadership development
- Clear career growth opportunities within a stable, growing organization
- A supportive, family-oriented workplace rooted in integrity and trust
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
