Plumbing Installer

Advantage•Stillwater, OK

13d•$50,000 - $100,000

About The Position

Plumbing Installers handle installation, troubleshooting, repair, and maintenance of plumbing systems in residential homes, including sinks, water heaters, toilets, other plumbing fixtures, and appliances. The role involves diagnosing plumbing problems and explaining service options and upgrades that can improve household safety and quality of life. The installer provides clear service explanations and prices, obtains customer approval before beginning work, and helps customers select suitable products, financing options, and maintenance plans. The position also involves maintaining a clean service truck, recording work and before-and-after photos, following plumbing codes and safety practices, coordinating with Customer Service and Dispatch, and training and mentoring apprentices. The stated pay range is $50,000–$100,000 per year, with revenue sharing. Hours are generally 7:00 a.m.–5:00 p.m., with flexible start and end times based on business needs, Monday through Friday, and an on-call rotation. The role includes work in residential settings, including tight spaces such as attics and crawl spaces, and exposure to varying temperatures and wet or humid conditions.

Requirements

At least 3 years of experience in diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless systems, and filtration.
Strong customer-service and interpersonal communication skills.
A plumbing license, or ability to obtain one within 6 months.
Ability to explain repair-versus-replacement options to customers.
Knowledge of drain machines, camera, and locator equipment.
Knowledge and skill in the safe use and maintenance of required tools.
High school diploma or GED.
Clean driving record.
Basic computer skills and ability to use an iPad to document work.
Fluency in spoken, read, and written English.
Ability to meet the physical demands of the role, including lifting up to 150 pounds occasionally and working in tight spaces such as attics and crawl spaces.

Responsibilities

Perform timely and accurate repairs to resolve plumbing and drain issues.
Explain the service being performed, provide exact prices, and obtain customer approval before doing the work.
Build customer rapport and recommend products and services suited to customers’ needs.
Install and repair plumbing systems, equipment, and fixtures.
Ensure compliance with local plumbing codes and regulations.
Educate customers and assist them in choosing financing options and maintenance plans.
Represent the company professionally and knowledgeably to earn referrals and repeat business.
Keep the service truck clean and orderly inside and out.
Work with Customer Service and Dispatch to support overall business success.
Maintain detailed service records, including before-and-after photos.
Follow safety practices on the job and while driving.
Participate in training, morning meetings, and retreats.
Train and mentor apprentices to support accurate and timely repairs and installations.