Plumbing Install Apprentice
About The Position
At Hoover, we’re more than just a home services company – we’re a community. We are proud to be a trusted local business that’s rapidly growing, thanks to our commitment to quality work, exceptional employee satisfaction, and ongoing support and training. We’re looking to continue our growth by adding a new Residential Plumber Apprentice who is both skilled and customer focused! At Hoover, we take care of our employees like family and deliver the quality our community depends on. You get more than just a paycheck; you get the chance to take your career to the next level.
Requirements
- Valid Driver's License
Nice To Haves
- Maintain a clean uniform in accordance with company policy.
- Maintain a clean appearance in accordance with company policy.
- Maintain punctuality and be reliable to team and customers.
- Maintain a positive attitude and respectful demeanor in developing working relationships with all customers, staff members including office, leadership, and fellow technicians.
- Follow direction with eagerness and enthusiasm.
- Receive constructive criticism and suggestions for improvement without defensiveness.
- Practice active listening when engaging with leadership, staff, and customers.
- Build strong relationships with homeowners and deliver 5-star customer experiences.
- Be accountable, positive, and reliable with a strong work ethic.
- Possess excellent communication and customer service skills.
- Be coachable, team-oriented, humble, high energy, with a willingness to learn.
- Demonstrate integrity and commitment to quality workmanship.
- Be organized, keeping work areas and company vehicle clean, organized, and well maintained.
- Be comfortable presenting solutions and educating customers on system upgrades (Sales).
- Possess strong diagnostic and problem-solving skills (Technical Expert).
- Be entrepreneurial, willing to ask for the business and committed to doing the job right the first time.
Responsibilities
- Perform all technical tasks a Service/Install technician is expected to complete under the direction and often under the supervision of the technician.
- Manage vehicle organization, materials and equipment usage tracking, and job site preparations.
- Perform safety assessments.
- Conduct Post Call Quality Assurance, including “Better than you found it” clean up and double-checking work.
- Develop trust-based professional relationships with customers to earn their business at the decision table.
- Complete and turn in all paperwork in accordance with company policy and timelines without exception.
- Complete all forms in entirety, including all sections and signatures (e.g., Performance and Safety Assessments, Job Completion and Clean up Checklists, Parts Used, Warehouse checkout, Equipment checkout, Materials/Parts/Equipment orders).
- Take photos/videos before, during, and after jobs to document progress.
- Upload all photos before departing the jobsite whenever possible.
Benefits
- Competitive Pay
- Comprehensive Benefits Package including Medical, Dental, and Vision Insurance
- Employee Assistance Program (EAP)
- Company-Matched 401(k) Retirement Plan
- Short-Term and Long-Term Disability Coverage
- Company provided uniform
- Paid Time Off and Vacation
- 6 Paid Holidays
- Biweekly Pay
- Life Insurance
- NB Fitness Discount
- Consistent Weekly Work Schedule
- Ongoing Weekly Training – Enhance your skills both technically and professionally
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
