Plumbing Dispatcher

Premier Plumbers • Sarasota, FL

8d • Onsite

About The Position

Premier Plumbers is seeking a full-time Plumbing Dispatcher to join their team in Sarasota, FL, supporting their service area throughout Tampa, FL. This role is the central connection between customers and field technicians, ensuring each day runs smoothly. The dispatcher will answer customer inquiries, schedule and dispatch technicians efficiently, manage and update work orders, and coordinate communication between customers and field staff. The company is a family-owned business with three generations working to deliver unmatched residential and commercial services to the Sarasota area, promising affordable plumbing repairs and installations without compromising quality.

Requirements

• ServiceTitan experience
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Ability to work efficiently in a fast-paced industry

Nice To Haves

• Previous plumbing dispatch experience
• Living within or near the work area

Responsibilities

• Answer customer inquiries
• Schedule and dispatch technicians efficiently
• Manage and update work orders
• Coordinate critical communication between customers and field staff

Benefits

• Health coverage
• Life insurance
• Paid holidays
• Daily breakfast at the shop
• A 401(k) with 4% company match after 1 year
• One week of vacation time after 1 year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed