Plumbing and HVAC Admin
About The Position
The Plumbing and HVAC Admin serves as the company’s first point of contact for customers calling to request service and supports the operation by helping ensure technicians are scheduled appropriately. The role provides general office and administrative assistance, coordinates plumbing and HVAC service appointments, maintains customer and service records, prepares office documents, and communicates with customers, technicians, vendors, and staff. The company describes its culture as collaborative and guided by the values of Unity, No Gossip, Winners Win, Relentless Servant Mentality, Integrity, and Extreme Accountability.
Requirements
- Experience in a service industry environment within the last five years.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- Excellent written and verbal communication and interpersonal skills.
- Proficiency using computers and dispatching software.
- Ability to work independently and as part of a team.
Nice To Haves
- General knowledge of plumbing and HVAC systems.
Responsibilities
- Assist with general office tasks, including data entry, filing, and responding to emails.
- Provide backup support to office staff as needed.
- Answer incoming customer calls in a professional and friendly manner.
- Schedule and coordinate plumbing and HVAC service appointments.
- Maintain accurate customer records, work orders, and service documentation.
- Prepare and organize estimates, reports, forms, and other office documents.
- Communicate with customers, technicians, vendors, and office staff as needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid holidays
- Financial Wellness Program
- Workshops and training opportunities
- Opportunities for internal promotion and skill-building
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
