Plumbing Advisor

SERVICE MINDS LLC•Lakeland, FL

1d•Onsite

About The Position

Benjamin Franklin Plumbing is hiring a Residential Plumbing Sales Consultant to join their team. The company is committed to delivering exceptional plumbing service and outstanding customer experiences. As a Residential Plumbing Sales Consultant, you will provide top-quality plumbing guidance, service recommendations, and solutions, treating customers with respect and attention. This role includes on-the-job training, shadowing, and continuous learning while following workplace procedures and safety guidelines. The company is passionate about growing its business through long-term relationships and seeks team members who share this dedication.

Requirements

5+ years of residential plumbing sales service experience
Strong customer service and sales skills with the ability to meet KPIs
Excellent communication and relationship-building abilities
Valid driver’s license with a clean driving record
Ability to pass a background check and drug screening
Professionalism, reliability, and dedication to safety
Confidence in recommending solutions and closing sales
Ability to work independently and as part of a collaborative team

Responsibilities

Meet with homeowners to understand their plumbing needs and provide customized solutions.
Professionally present detailed service proposals, product options, and financing plans.
Deliver a superior customer experience from the first consultation through project completion.
Collaborate with plumbing technicians and internal teams to ensure smooth project delivery.
Achieve and exceed individual and team sales goals while maintaining the highest standards of integrity.
Present repair, replacement, and upgrade options to customers.
Build trust and long-term relationships through exceptional customer service.
Upsell and cross-sell additional services that benefit the customer.
Maintain accurate documentation of work, recommendations, and customer interactions in ServiceTitan.
Ensure all work meets safety standards, company policies, and local plumbing codes.

Benefits

Guaranteed Weekly Pay
Uncapped commission with the potential to earn $150,000+
Full-time, year-round work
401(k) with employer match
HMO, PPO, or HDHP medical plans
Immediate access to benefits starting the first of the month after 30 days
Paid Time Off (PTO) & paid holidays
Life Insurance, Short-Term and Long-Term Disability
Health Savings Account (HSA) options
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
24/7 telehealth services
Company take-home vehicle, fuel card, and iPad provided
30% employee discount on our services
Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest
Ongoing training, development, and leadership programs
Supportive work environment that prioritizes growth and teamwork