Plumber Service Tech III

TDIndustries•Houston, TX

19d

About The Position

The Service Technician III – Plumbing installs, maintains, and repairs plumbing systems in commercial and residential settings. The role reads blueprints and drawings to plan plumbing, waste-disposal, and water-supply layouts; cuts, assembles, and installs pipes and tubing while accounting for existing infrastructure; and installs and maintains water-supply systems to ensure proper operation and compliance. This technician diagnoses plumbing problems, performs planned maintenance and inspections, and handles repairs involving stoppages, pumps, fixtures, leaks, water heaters, and boilers. The role completes service contracts, quoted projects, and demand service calls; communicates and documents project status; and explains completed work to customers. As a senior technical resource, the technician supports and trains other service technicians, coordinates subcontractors and multi-technician jobs, and helps align work with project and startup schedules. The role also includes driving a motor vehicle and trailer safely, documenting invoicing information, and maintaining tools, equipment, and vehicle inventory.

Requirements

A minimum of 5–7 years of relevant experience as a plumbing service technician.
High school diploma or GED.
Possession of mandatory registrations, professional licenses, and certifications essential to the role.
Plumbing repair skills including stoppages and cabling; pumping; backflow testing, repair, and replacement; fixture installation and replacement; general troubleshooting and repair; domestic water, sewer, or storm-water leak repair and fixture rough-in; pump replacement and repair; leak locating and line tracing; hydro jetting; and camera work.
Water-heater planned maintenance, troubleshooting, and replacement skills.
Boiler planned maintenance, boiler pump and circulation, external boiler-controller, troubleshooting, and system-installation skills.
Advanced expertise in service processes, techniques, and industry codes.
Ability to read schematics and blueprints.
Strong self-management skills and ability to work autonomously.
Professional demeanor, solid interpersonal skills, and good written and oral communication skills.
Strong business ethics.

Nice To Haves

Two-year technical degree in a related field.

Responsibilities

Diagnose plumbing issues using observation, testing procedures, and setup techniques.
Perform planned maintenance and inspections as specified in service agreements.
Disassemble and reassemble commercial or residential equipment to troubleshoot problems.
Perform plumbing repairs, including stoppages, pump maintenance, fixture installations, leak repairs, and advanced troubleshooting.
Maintain, troubleshoot, and replace water heaters; maintain and troubleshoot boilers, pumps, circulation systems, and external boiler controllers; and install boiler systems.
Complete service contracts, quoted projects, and demand service calls as directed.
Build long-term customer relationships and explain work performed to customers.
Communicate and document project status for project stakeholders.
Provide technical support, training, and guidance to other service technicians.
Coordinate subcontractors and multi-technician jobs, and manage tasks across multiple projects.
Review job contract specifications and assist with installation plans.
Coordinate work with project and startup schedules.
Drive a motor vehicle and trailer safely, follow company vehicle-driving policy, and comply with company safety requirements.
Document invoicing information based on hours worked and materials or equipment used.
Maintain equipment, tools, and inventory stock on the service vehicle.