Pups Club Mooresville Searching for Crew Members
About The Position
Club Pups Lake Norman is hiring a part-time Playgroup Crew Member in Mooresville, North Carolina. The role involves supervising safe, structured dog play and rest, learning the dogs’ names and care instructions, helping move dogs between play areas and suites, and keeping the facility clean. It is an active position with structured training, supervised practice, and documented competency checks. Management approval and completed training signoffs are required before performing independent critical tasks. Crew members work indoors and outdoors and should expect to be on their feet, around barking and dog hair, and responsible for waste cleanup. The role also involves communicating with teammates and families, reporting changes in dogs’ behavior or health, and completing assigned duties. Reasonable accommodations may be made for individuals with medical limitations or disabilities to perform essential functions.
Requirements
- Must be at least 18 years old.
- Able to follow verbal and written instructions.
- Able to stand and walk for extended periods, typically 5–8 hours per shift.
- Able to lift, carry, or move up to 50 pounds.
- Able to frequently bend, kneel, crouch, reach, and perform activities associated with animal care and cleaning.
- Able to safely handle dogs of varying sizes and activity levels.
- Able to observe animal behavior and communicate safety concerns.
- Able to work in a constant state of alertness and in a safe manner.
- Part-time availability for morning, afternoon, or combined shifts based on assigned coverage, including weekends and holidays.
- Commitment to arriving ready for shifts, following directions, accepting coaching, staying attentive, speaking up about concerns, and helping teammates.
Nice To Haves
- Dog-care experience.
- Familiarity with canine body language.
- Customer service experience.
Responsibilities
- Supervise assigned playgroups and support safe, structured play and rest.
- Learn each dog’s name and care instructions and help move dogs safely between play areas and suites.
- Keep drinking water fresh, collect food bowls, and support feeding when directed.
- Clean suites, equipment, and play spaces, including dishes, laundry, and waste removal.
- Notice and report changes in dogs’ behavior or health and provide clear shift handoffs.
- Help with final potty and suite checks, secure gates, and report readiness to the front desk.
- Support teammates, greet families warmly, and complete other related duties as assigned.
- Follow instructions, accept coaching, stay attentive around dogs, and speak up about concerns.
Benefits
- Employee discounts
- Flexible scheduling
- Paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
