Players Club Representative - Players Club

Hard Rock Hotel & Casino OttawaSeminole Casino Hotel Immokalee, FL

About The Position

Under the direction of the Cage Operations Manager, the incumbent is responsible for controlling and accounting of transactions for the cage windows, main bank, chip bank and check bank. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, and timely manner, with a strong focus on accurate, variance-free counting. The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Requirements

  • First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements.
  • Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Responsibilities

  • Abide by all Company policies outlined in the Employee Handbook and comply with all Company, Local, State, Federal and Tribal regulations relating to Health, Safety, and Operations.
  • Successfully participate in and complete all training sessions, safety classes, pre-shift meetings, and/or certifications related to the position.
  • Abide by all rules and Responsible for the impress bank issued.
  • Perform guest and in house monetary transactions.
  • Balance and issue impress bank to Slot Attendants, F&B, and Hotel team members.
  • Enter patron transactions into the company computer system accurately.
  • Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls.
  • Signs all documents legibly and in accordance with S&P's.
  • Transfer cash, chips and checks between cages and/or departments in an accurate and efficient manner.
  • Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation.
  • Apply accurate transaction and balancing practices.
  • Participate in the daily cage reconciliation process.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Promote positive public/team member relations at all times.
  • Maintain a clean, safe, hazard-free work environment within area of responsibility
  • Performs all other duties as assigned.

Benefits

  • comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service