Players Club Representative
Churchill Downs Incorporated•Village of Waterloo, NY
•$26 - $29•Onsite
About The Position
The Player Card Retail Cashier is responsible to Serve as guest contact and key data entry clerk for Players Card database information. Provide retail services in the gift shop. Pay Range: $26.19-$29.10/hour.
Requirements
- High school diploma or GED required.
- One year of Customer Service experience and/or training or equivalent combination of education and experience.
- Communicate effectively with all levels of Team Members, guests, and outside contacts
- Required to work effectively in a fast-paced environment
- Required to move around all work areas effectively and efficiently
- Required to work long hours, including nights, weekends, and holidays
- Required to work for extended time seated as well as on your feet
Nice To Haves
- Previous casino-industry experience is not required, but a friendly, positive attitude is.
Responsibilities
- Ensures increase value of the brand of del Lago – excellence, excitement, homegrown hospitality within all programs and executions
- Required to identify and gather information on valuable guests through observation, analysis, personal contact, and service
- Executes guest loyalty, relationships, and direct marketing programs
- Provides services to respond to guest requirements
- Responsible for accurately and efficiently perform data entry tasks associated with Players Club memberships
- Responsible for recording and reporting database information to management, may assist in updating database files
- Required to possess and maintain thorough knowledge of all special events, promotions, advertising campaigns and community events
- Required to display superior people skills and project mature presence and confidence.
- Conduct informal surveys and queries
- Required to become an expert of the player tracking system software
- Required to follow all standard operating procedures and cash handling procedures
- Maintains inventory and orderly and neat presentation of retail merchandise
- Performs duties related to stocking of inventory
Benefits
- We’ll provide all the training you’ll need to succeed in your job and grow in your career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
