PlayBook Cashier

Churchill Downs Incorporated•Richmond, VA

9d•Onsite

About The Position

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision. JOB SUMMARY Responsible for use of cash registers and related equipment to conduct monetary transactions with guests. Greets guests warmly, providing attentive service, and addressing inquiries or complaints.

Requirements

Excellent verbal and written communication skills.
Ability to work under stress in a fast-paced environment.
Strong and accurate money handling skills.
Proficiency with POS systems.
Strong communication and guest service skills to interact efficiently with guests.
Basic knowledge of menu items and guest service.
High school diploma or equivalent.
One (1) to three (3) months experience in food & beverage or related field.
Other combinations of education and experience may be considered.
Must obtain and maintain ServSafe certificate.
Must obtain and maintain a valid racing license.

Responsibilities

Greeting guests on arrival and regards on departure in a warm and inviting manner and addressing inquiries or complaints professionally.
Ensures adequate supplies are readily available at the register, such as register tape, etc. for the shift.
Will operate point-of-sale (POS) systems to process sales transactions accurately and efficiently.
Sells all food items on the menu and handles all monetary transactions, such as cash, credit/debit cards, and comps from guests as payment.
Ensures accuracy in computing bill on cash register; makes correct change and issues receipt.
Blind drops are done, no counting down drawer.
Promoting loyalty programs, ongoing promotions, or venue offers to enhance guest engagement.
Responsible for restocking shelves, organizing work area, and keeping the workstation area clean and orderly.
Returns cash to the main bank, leaves a copy of shift checkout in the Restaurant Mailbox.
Maintains up-to-date knowledge of daily menus and prices.
Ensures and maintains cleanliness and orderliness of workstation.
Following safety, security, and company policies related to cash handling and guest interactions.
Performs other related duties as assigned.