Full-Time Platform Sales and Engagement Manager

Kallman Worldwide • Waldwick, NJ

2d • Hybrid

About The Position

Kallman Worldwide is seeking a Platform Sales and Engagement Manager to help exhibitors get the most from their international trade show experience through Sourcehere.com, a B2B platform connecting exhibitors and buyers before, during, and after trade shows. The role combines relationship management, customer engagement, and consultative sales. The manager learns exhibitors’ business goals, supports their effective use of Sourcehere, and presents additional solutions when they provide genuine value. Revenue growth is expected to come from building trust, demonstrating value, and helping customers achieve their goals.

The position is based in Waldwick, New Jersey, with a hybrid schedule of two to three days in the office, and reports to the Vice President of Sales. It involves occasional international trade show and partner travel. Success is measured not only by sales, but also by platform adoption and value, customer retention, exhibitor satisfaction, and the strength of ongoing relationships.

Kallman Worldwide organizes U.S. Pavilions at international trade shows and supports American companies across industries including aerospace, defense, energy, and healthcare. The company emphasizes customer service and an inclusive, equal-opportunity workplace.

Requirements

• Experience in consultative sales, account management, customer success, or business development.
• Relationship-first approach and genuine interest in helping customers succeed.
• Ability to understand customer needs, communicate value, and recommend appropriate solutions.
• Strong communication, active listening, and relationship-building skills.
• Confidence discussing commercial opportunities, developing proposals, and closing business when a solution is a good fit.
• Excellent organizational skills, attention to detail, and follow-through.
• Comfort using CRM tools, managing a pipeline, and reporting on engagement and revenue.
• Collaborative mindset and willingness to work across teams.
• Initiative, sound judgment, and commitment to acting in the interests of both the customer and the business.
• Availability for occasional international trade show and partner travel.

Nice To Haves

• Experience in B2B platforms, digital media, advertising, or trade shows.

Responsibilities

• Recommend Sourcehere products and services that align with exhibitors’ business objectives.
• Present paid opportunities, including enhanced landing pages, B2B services, advertising, and sponsorships, when they offer meaningful customer benefit.
• Build and manage a sales pipeline through relationship development, product demonstrations, proposals, and follow-up.
• Develop new business opportunities and strengthen relationships with existing customers.
• Encourage renewals and repeat business by helping customers recognize the value of their investment.
• Meet revenue goals through consultative selling that prioritizes customer needs, transparency, and long-term relationships.
• Build trusted relationships with KWI exhibitors and learn about their businesses, priorities, and trade show objectives.
• Help exhibitors understand and use Sourcehere to increase visibility, make connections, and maximize trade show participation.
• Listen to exhibitors’ needs and identify practical solutions.
• Engage with exhibitors before, during, and after trade shows to support their experience and identify opportunities for continued engagement.
• Gather exhibitor feedback and share insights to improve the platform and customer experience.
• Collaborate with Sales, Marketing, and Project Management teams to provide a coordinated exhibitor experience.
• Partner with the Sourcehere team to communicate customer needs and help ensure purchased services are delivered effectively.
• Help resolve customer concerns and coordinate solutions when challenges arise.
• Identify ways to improve platform adoption, customer communications, and engagement.
• Track and report sales activity, engagement, feedback, and improvement opportunities.

Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) with employer match.
• Generous paid time off and company holidays.
• Opportunities to travel to major international events based on role progression.
• Professional development and training support.
• Collaborative, supportive, and mission-driven team environment.
• High-visibility role with ownership and direct impact on digital revenue and the Sourcehere partnership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed