Platform Sales and Engagement Manager
About The Position
Kallman Worldwide is hiring a full-time Platform Sales and Engagement Manager to help exhibitors make the most of their international trade show experience through Sourcehere.com, its B2B platform connecting exhibitors and buyers before, during, and after trade shows. The role combines relationship management, customer engagement, and consultative sales. The manager learns exhibitors’ business goals, helps them use Sourcehere effectively, and introduces additional solutions when they offer genuine value. Revenue growth is expected to come from earning trust, demonstrating value, and helping customers achieve their goals. The role is based in Waldwick, New Jersey, with a hybrid schedule requiring two to three days in the office. It reports to the Vice President of Sales. Success is measured through platform adoption and value, revenue growth from customer-aligned solutions, customer retention, exhibitor satisfaction, and strong ongoing relationships. Occasional international trade show and partner travel is part of the role. Kallman Worldwide organizes U.S. Pavilions at international trade shows and supports American companies in aerospace, defense, energy, healthcare, and other sectors. The company describes itself as committed to customer service and creating an inclusive environment as an equal opportunity employer.
Requirements
- Experience in consultative sales, account management, customer success, or business development.
- A relationship-first approach and genuine interest in helping customers succeed.
- Ability to understand customer needs, communicate value, and recommend appropriate solutions.
- Strong communication, active listening, and relationship-building skills.
- Confidence discussing commercial opportunities, developing proposals, and closing business when a solution is a good fit.
- Excellent organizational skills, attention to detail, and follow-through.
- Comfort using CRM tools, managing a pipeline, and reporting on engagement and revenue.
- Collaborative mindset and willingness to work across teams.
- Initiative, sound judgment, and commitment to doing right by the customer and the business.
- Availability for occasional international trade show and partner travel.
Nice To Haves
- Experience in B2B platforms, digital media, advertising, or trade shows.
Responsibilities
- Recommend Sourcehere products and services that align with exhibitors’ business objectives.
- Present paid opportunities, including enhanced landing pages, B2B services, advertising, and sponsorships, when they provide meaningful customer benefits.
- Build and manage a sales pipeline through relationship development, product demonstrations, proposals, and follow-up.
- Develop new business opportunities and strengthen relationships with existing customers.
- Encourage renewals and repeat business by helping customers recognize the value of their investment.
- Meet revenue goals through consultative selling that prioritizes customer needs, transparency, and long-term relationships.
- Develop trusted relationships with KWI exhibitors and learn about their businesses, priorities, and trade show objectives.
- Help exhibitors understand and use Sourcehere to increase visibility, make connections, and maximize trade show participation.
- Engage proactively with exhibitors before, during, and after trade shows to support their experience and identify opportunities for continued engagement.
- Gather exhibitor feedback and share insights to help improve the platform and customer experience.
- Collaborate with Sales, Marketing, and Project Management teams to provide exhibitors with a coordinated experience.
- Partner with the Sourcehere team to communicate customer needs and ensure purchased services are delivered effectively.
- Help resolve customer concerns and coordinate solutions when challenges arise.
- Identify ways to improve platform adoption, customer communications, and engagement.
- Track and report on sales activity, engagement, feedback, and improvement opportunities.
Benefits
- Comprehensive health insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Generous PTO and company holidays
- Opportunities to travel to major international events, based on role progression
- Professional development and training support
- Collaborative, supportive, and mission-driven team environment
- High-visibility role with ownership and direct impact on digital revenue and the partnership with Sourcehere
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
