Multiple Positions - Platform Manager - Operations
About The Position
U.S. Bank is hiring two Platform Managers to serve as trusted partners and subject-matter experts, helping teams navigate custody processes, platform priorities, operational needs, and business change. Candidates may align with one of two paths: GTX Platform & SWIFT, focused on the GTX platform, its business processes, and its connection to product and platform management; or Custody Strategy & Relationship Management, focused on custody expertise, relationship leadership, capacity support, and operational guidance. The latter path emphasizes stakeholder connection and custody knowledge rather than primarily hands-on platform work. These roles connect business needs, operational processes, and platform capabilities while building relationships across product, platform, and custody teams. They support platform capacity, operational readiness, evolving business requirements, knowledge transfer, and efforts to strengthen custody processes and capabilities. The position requires working from a U.S. Bank location three or more days per week.
Requirements
- Bachelor's degree, or equivalent work experience.
- Typically six or more years of related experience.
- Ability to communicate complex operational or platform information clearly.
- Sound judgment when navigating competing priorities.
- Ability to build credibility with operational, product, and platform partners.
- A collaborative approach to knowledge transfer, problem-solving, and change.
- Advanced understanding and demonstrated abilities in support of the Lean/Agile mindset.
- Demonstrated leadership and interpersonal skills, including ability to collaborate with and empower teams.
- Well-developed verbal and written communication skills.
Nice To Haves
- Experience in custody, securities operations, financial-services platforms, or a closely related field.
- Knowledge of trade lifecycle activities and custody servicing functions.
- Experience supporting or managing complex operational platforms.
- Strong relationship-management and stakeholder-partnership skills.
- Standard industry certifications such as SAFe, CSPO, or PSPO.
- For the GTX Platform & SWIFT path: experience with GTX or comparable transaction-processing platforms; SWIFT messaging, workflows, or payment infrastructure; platform or product management within financial services; translating operational requirements into platform priorities; partnering across Operations, Product, and technology-facing teams; and supporting complex platform issues, enhancements, and business change.
- For the Custody Strategy & Relationship Management path: experience with global custody or securities operations, trade lifecycle processes, asset setup and servicing, trade services and settlements, global income or corporate actions, legacy custody functions and operating models, and relationship management and cross-functional coordination.
Responsibilities
- Serve as a trusted platform or custody subject-matter expert.
- Build relationships across custody operations, product, platform management, and other stakeholder groups.
- Translate business and operational needs into priorities and solutions.
- Support platform capacity, operational readiness, and evolving business requirements.
- Apply trade lifecycle knowledge to identify dependencies and support decision-making.
- Help accelerate knowledge transfer and maintain continuity of specialized custody expertise.
- Participate in complex custody conversations, including client-facing discussions when appropriate.
- Contribute to efforts that strengthen custody processes, platforms, and operational capabilities.
Benefits
- Healthcare (medical, dental, vision).
- Basic term and optional term life insurance.
- Short-term and long-term disability.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation (from two to five weeks depending on salary grade and tenure).
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase.
- Pension.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
