Multiple Positions - Collateral Management Operations Associate

U.S. Bank•Charlotte, NC

19h•Hybrid

About The Position

The Collateral Management Operations Associate supports the day-to-day margin and collateral processes of the broker-dealer. This hands-on operations role requires accurate execution in a time-sensitive environment, investigation of exceptions, strong control practices, and participation in building a new collateral management capability as the business expands. The role works across Operations, Front Office, Risk, Treasury/Funding, Technology, counterparties, custodians, and clearing banks. It also supports reporting, process improvement, testing, implementation, and new-business readiness activities.

Requirements

Associate's degree or equivalent work experience.
At least 3 years of experience in securities operations, collateral/margin operations, settlements, middle office, or a related capital markets function.

Nice To Haves

Strong attention to detail, analytical ability, and comfort working with high-volume, deadline-driven processes.
Ability to investigate breaks, reconcile data, document findings, and clearly escalate issues.
Strong written and verbal communication skills and ability to work effectively across Operations, Front Office, Risk, Treasury/Funding, and Technology.
Direct experience processing margin calls, collateral movements, repo/reverse repo, tri-party activity, or securities financing transactions.
Familiarity with collateral management, clearing, settlement, or reconciliation platforms.
Working knowledge of fixed income products and the securities trade lifecycle.
Strong Excel and data-analysis skills; experience with workflow or automation tools is a plus.
Interest in helping build a new team, procedures, controls, and technology capability.

Responsibilities

Process daily margin calls and collateral movements in accordance with governing agreements, procedures, cutoffs, and internal controls.
Monitor collateral positions, eligibility, substitutions, settlements, and exceptions across assigned counterparties and products.
Perform daily reconciliations and investigate differences between internal systems, counterparties, custodians, clearing banks, and other relevant records.
Research margin disputes and breaks, maintain supporting documentation, and promptly escalate unresolved or material issues.
Monitor collateral settlement status and work with Settlements, counterparties, custodians, and clearing banks to resolve fails and discrepancies.
Validate transaction and static data inputs used in the collateral process and escalate potential data-quality issues.
Maintain complete audit trails, checklists, evidence, and adherence to procedures for assigned activities.
Support management reporting and metrics, including call volumes, disputes, aging, fails, exceptions, and control results.
Participate in UAT, process design, automation, platform implementation, and new-business readiness activities.
Cross-train across team responsibilities and provide coverage during peak volumes, absences, and business launches.
Identify recurring issues and propose practical process or control improvements.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and an employer-funded retirement plan.
Paid vacation from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension, subject to eligibility requirements.