Platform Content Specialist

Cloud Imperium Games • Austin, TX

2d • Onsite

About The Position

The Platform Content Specialist supports back-end operations for the RSI web store, creating and maintaining SKUs, pricing, product configurations, and release data for digital products sold on the RSI Platform. The role works with departments across the studios and multiple time zones to configure, validate, and publish store content and game entitlements accurately and on schedule. It is a platform operations role with a substantial data-entry component, requiring thorough, efficient work, attention to target dates and accuracy, effective time management, and flexibility when changes arise. This is a full-time, on-site position at the studio in Bee Cave, Texas.

Requirements

• Working knowledge of JIRA and Confluence.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Relentless attention to detail, accuracy, and quality of work.
• Strong time-management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to prioritize, adapt, and successfully complete tasks in a rapidly changing environment.
• Critical-thinking and self-management skills, including the ability to work independently.
• Willingness and capability to learn new software tools as required.

Nice To Haves

• A valid passport, as international travel may be required.
• Knowledge of Star Citizen and Squadron 42.
• Familiarity with collaborative applications such as Miro and Air Table.
• Familiarity with generative AI platforms such as Gemini, Claude, or CoPilot.

Responsibilities

• Create and maintain store-side digital assets, including SKUs, pricing, and product configurations, using the in-house content management system.
• Set up and review store promotions and release initiatives with stakeholders, from initial product configuration through launch.
• Distribute digital products and other entitlements to Star Citizen players.
• Liaise with multiple internal teams to support successful Platform Operations projects.
• Work with fellow specialists on shared tasks, including data validation, promotion launches, and emergent triage issues.
• Assist with authoring and auditing detailed documentation on Platform processes.
• Perform other duties assigned by Platform leadership that are reasonably consistent with the employee’s skills and experience.
• Continuously develop knowledge of the RSI Platform, Star Citizen, and Squadron 42.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed