Planning Supervisor

City of Goodyear•Goodyear, AZ

2d•Onsite

About The Position

The Planning Supervisor is responsible for leading day-to-day planning operations and ensuring high-quality, timely, and coordinated delivery of current planning services. Manages workflow, assigns and prioritizes projects, and monitors performance to consistently meet established service standards and deliver an excellent customer experience. Serves as the owner of the day-to-day execution of the Planning & Scheduling system, ensuring effective coordination of plan review activities across divisions and departments. Provides direction and quality control to ensure reviews are clear, consistent, well-cited, and integrated into a single, coordinated response for applicants and stakeholders. Supervises and develops planning staff through coaching, feedback, and performance management to build competency in complex case analysis and customer communication. Establishes and reinforces best practices in plan review, customer service, and interdepartmental coordination. Identifies process improvements and implements operational enhancements to increase efficiency, transparency, and reliability in development review services. The ideal candidate will be a self-motivated, respectful, high-performing individual who possesses a bachelor’s degree in Planning (or a closely related field). The ideal candidate will also have at least five years of experience in a municipal environment or equivalent, including conducting plan review, writing professional reports, and making public presentations. Because Goodyear is a fast-growing community, the Development Services Department is committed to continuously improving the way we work to achieve the highest-quality results. The ideal candidate will have the ability to learn and demonstrate strong leadership abilities, including the capacity to oversee major planning projects, guide teams, make strategic decisions, develop policy, and mentor and coach junior-level planners. The candidate will also bring operational strengths commonly found in successful Planning Supervisors, such as experience managing daily development review workflows, ensuring coordinated and timely plan reviews, establishing review quality standards, facilitating interdepartmental collaboration, and supporting staff performance and skill development. The ideal candidate will exhibit the values of empathy, optimism, integrity, innovation, adaptability, and initiative. A master’s degree in Planning or a related field and American Institute of Certified Planners (AICP) certification are desirable but not required. At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of IT professionals that will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess six core values: Integrity - Initiative - Empathy - Optimism - Innovation - Adaptability EXAMINATION PROCESS Only a limited number of the most highly qualified applicants meeting the City's requirements will be invited for an interview. The examination process for this position will include a panel Interview and may include a written assessment. All communication regarding application status and interview notifications will be sent via email- please monitor your junk/spam email for communication as messages will come from a system generated source. Essential Functions This information is intended to be descriptive of the key responsibilities of the position. The following functions do not identify all duties performed by the incumbent. Other duties and responsibilities will be performed as assigned. Manages day-to-day planning operations by prioritizing workloads, assigning projects, and ensuring timely and consistent case evaluation and processing according with performance standards. Tracks and manages daily and weekly performance metrics to ensure team output meets established standards. Coaches and mentors planners by facilitating development plans, delivering constructive feedback, holding regular 1:1s and conducting formal performance evaluations to build advanced competencies. Ensures regulatory consistency by guiding staff on application of the General Plan, Zoning Ordinance, Subdivision Regulations, and Design Guidelines to produce defensible recommendations. Coordinates stakeholder engagement by overseeing pre application and community meetings, aligning cross department inputs, and resolving issues with applicants and community members. Reviews and approves staff reports and presentations for quality, completeness, and alignment with established policies prior to advancing for Planning & Zoning Commission and City Council consideration. Improves processes and service quality by managing the Planning & Scheduling system for the plan review function by standardizing procedures, monitoring workload and performance indicators, and reinforcing customer service standards. Develops staff capability for complex cases by modeling best practices, facilitating peer reviews, and providing targeted training on evolving policies and review procedures.

Requirements

Bachelor’s degree in Planning (or a closely related field).
At least five years of experience in a municipal environment or equivalent, including conducting plan review, writing professional reports, and making public presentations.
Ability to learn and demonstrate strong leadership abilities, including the capacity to oversee major planning projects, guide teams, make strategic decisions, develop policy, and mentor and coach junior-level planners.
Experience managing daily development review workflows, ensuring coordinated and timely plan reviews, establishing review quality standards, facilitating interdepartmental collaboration, and supporting staff performance and skill development.
Valid Driver’s License
Ability to interpret and synthesize technical, operational, and policy documents, including laws, ordinances, performance data, and executive reports, to provide actionable recommendations at a college level.
Ability to perform advanced quantitative analyses.
Ability to prepare complex correspondence, executive summaries, reports, memorandums, and performance documentation for leadership and elected officials at a college level.
Semi-complex managerial work requiring supervising and monitoring performance for a regular group of employees including providing input on hiring/disciplinary actions and work objectives/effectiveness, performance evaluations, and realigning work as needed.
Moderate policy/decision making - The employee normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. More complex work as well as decisions with more significant impacts are typically reviewed prior to being finalized.
Comprehensive Application technical skills - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.
Moderate Interpersonal/Human Relations Skills – Interactions at this level usually impact the implementation of policies. Contacts may involve interpretation of how policies are implemented and may require discussion and the support of controversial positions or the negotiation of sensitive issues or important presentations. During interactions on policy implementation, contacts may also involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions.

Nice To Haves

Master’s degree in Planning or a related field
American Institute of Certified Planners (AICP) certification

Responsibilities

Manages day-to-day planning operations by prioritizing workloads, assigning projects, and ensuring timely and consistent case evaluation and processing according with performance standards.
Tracks and manages daily and weekly performance metrics to ensure team output meets established standards.
Coaches and mentors planners by facilitating development plans, delivering constructive feedback, holding regular 1:1s and conducting formal performance evaluations to build advanced competencies.
Ensures regulatory consistency by guiding staff on application of the General Plan, Zoning Ordinance, Subdivision Regulations, and Design Guidelines to produce defensible recommendations.
Coordinates stakeholder engagement by overseeing pre application and community meetings, aligning cross department inputs, and resolving issues with applicants and community members.
Reviews and approves staff reports and presentations for quality, completeness, and alignment with established policies prior to advancing for Planning & Zoning Commission and City Council consideration.
Improves processes and service quality by managing the Planning & Scheduling system for the plan review function by standardizing procedures, monitoring workload and performance indicators, and reinforcing customer service standards.
Develops staff capability for complex cases by modeling best practices, facilitating peer reviews, and providing targeted training on evolving policies and review procedures.