About The Position

The Planning and Inventory Operations Lead (RFID) serves as the enterprise lead for RFID operational governance, standards, compliance, reporting, and execution excellence. The role ensures RFID processes and standards are consistently upheld across the enterprise while enabling scalable expansion and strong operational performance. It leads governance routines, drives accountability through metrics and reporting, identifies operational gaps and defects, and partners across functions to resolve issues affecting RFID accuracy, compliance, and execution. The lead connects Stores, Supply Chain, Merchandising, Technology, Inventory Management, and external partners to ensure RFID capabilities deliver intended business outcomes. The role also leads continuous improvement, strengthens upstream and downstream process accountability, improves reporting visibility, supports RFID expansion and new capabilities, and helps shape the enterprise's long-term RFID operating model. The position requires four days of in-office work each week in downtown Minneapolis (Monday through Thursday); working from home on Friday is an option. Travel is 0–10%.

Requirements

  • Four-year degree or equivalent experience.
  • At least 4 years of relevant experience in Inventory Management, Store Operations, Supply Chain Operations, Merchandising Operations, Retail Technology Operations, or related operational leadership roles.
  • Strong understanding of retail inventory management processes, replenishment logic, and operational execution.
  • Demonstrated ability to lead cross-functional initiatives and influence partners across multiple business functions.
  • Strong analytical skills and experience using reporting and metrics to drive operational decisions and accountability.
  • Exceptional verbal and written communication skills.
  • Ability to identify root causes, solve complex operational issues, and drive sustainable process improvements.
  • Ability to lead and foster a culture of belonging.

Nice To Haves

  • Experience with RFID-enabled operational processes, inventory accuracy initiatives, or large-scale operational compliance programs.
  • Curious and innovative mindset with a passion for operational excellence and continuous improvement.

Responsibilities

  • Serve as the enterprise RFID operational lead responsible for governance, standards, compliance, and execution consistency.
  • Establish and maintain RFID operational standards, processes, and routines to ensure enterprise alignment and best-in-class execution.
  • Monitor, govern, and communicate key RFID performance metrics, reporting, and operational insights.
  • Identify operational defects, process breakdowns, and compliance gaps; lead cross-functional resolution efforts to mitigate issues and prevent recurrence.
  • Partner with Stores, Supply Chain, Technology, Inventory Management, Merchandising, and external vendors to ensure RFID execution supports inventory accuracy and business objectives.
  • Drive operational readiness and support for RFID expansion initiatives, pilots, enhancements, and new capabilities.
  • Lead governance forums, escalation routines, and communication strategies to ensure visibility, accountability, and stakeholder alignment.
  • Influence roadmap prioritization and operational enhancements using data-driven insights and field feedback.
  • Create and maintain operational documentation, training materials, and best practices to support enterprise consistency and adoption.
  • Champion continuous improvement initiatives that improve inventory accuracy, operational efficiency, guest experience, and team productivity.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits, including medical, vision, dental, and life insurance.
  • 401(k)
  • Employee discount
  • Short-term disability
  • Long-term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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