PLANNING CONSULTANT (WT: MS ANALYST II) - 76001204

State of Florida•Tallahassee, FL

1d•Onsite

About The Position

The Florida Department of Highway Safety and Motor Vehicles (DHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Requirements

Ability to perform independent research and compile reports.
Ability to effectively communicate with groups.
Ability to establish and maintain effective working relationships with external customers.
Ability to work independently.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Sharepoint and Tableau.
Ability to be flexible in daily scheduling and tasking.
Knowledge of basic office processing.
Knowledge of Florida Traffic Law and Division Policy and Procedures.
Ability to analyze and evaluate office processing workflow.
Ability to correctly interpret the Florida Driver License Record.
Ability to supervise, train, and instruct personnel on use of established agency systems such as DAVID and Crash database.
Ability to write business requirements (Work Request and Prioritization aka WRAPS) for system enhancements, bugs, and maintenance.

Nice To Haves

Experience analyzing and mapping business processes, recommending business process flow improvements and producing business requirements
Experience coordinating complex assignments requiring the collaboration of multiple individuals and programs
Experience using enterprise data to answer complex questions, provide process measurement, or product evaluation
Experience with Tableau, Motorist Maintenance, Driver and Vehicle Information Database (DAVID) and writing and interpreting SQL queries

Responsibilities

Provides high level operational, technical and administrative support to the Bureau of Records, Chief’s Office and the three supporting Programs: Crash and Systems Support, Uniform Traffic Citations and Field Support and Public Records.
Serves as the bureau’s data analytics subject matter expert using the department’s data analytics software.
Plans and supports the bureau’s data integrity analysis and analytical studies.
Serves as the bureau’s SharePoint site manager.
Provides program support, researches, analyzes and compiles data for special projects and programming requirements.
Evaluates, modifies and enhances customer service standards.
Tracks, monitors and ensures proper member usage of Motorist Maintenance, Driver and Vehicle Information Database (DAVID) system and other bureau-related systems.