Centralized Plan Coordination - Assistant Manager
About The Position
The Arc of Onondaga is seeking a dedicated, detail-oriented Plan Coordination Assistant Manager to support the Plan Coordination Department. The role works closely with the Plan Coordination Manager to support daily departmental operations, guide and train Plan Coordinators, oversee documentation and regulatory compliance, and help ensure services reflect each individual's needs, goals, and preferences. The position involves supporting coordination and oversight of services across agency programs, plan development and review, compliance monitoring, support for new intakes, and collaboration with individuals, families, staff, Care Managers, and outside agencies. Travel to various program locations is required. The organization promotes independence, inclusion, dignity, and quality of life for individuals with developmental disabilities and is committed to equal employment opportunity.
Requirements
- Bachelor's degree and at least two years of relevant experience.
- At least one year of experience in plan coordination, plan development, compliance, and/or supervisory responsibilities.
- Must be eligible for QIDP status.
- Knowledge of regulatory compliance requirements, preferably within OPWDD services.
- Strong organizational, communication, interpersonal, and problem-solving skills.
- Ability to manage multiple priorities and meet required deadlines.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Valid New York State driver's license and a driving record acceptable to the Agency's insurance carrier.
- A combination of education and experience may be considered.
Responsibilities
- Assist with coordination and oversight of services across agency programs.
- Support development, implementation, and review of person-centered habilitation plans.
- Monitor habilitation plans, monthly summaries, assessments, and compliance checklists for accuracy and timely completion.
- Conduct internal audits and file reviews to ensure compliance with OPWDD and state and federal regulations.
- Provide guidance, training, and ongoing support to Plan Coordinators.
- Assist with reviewing and approving habilitation plans and related documentation.
- Support new intakes through plan and service development.
- Help develop and implement departmental policies, procedures, and best practices.
- Collaborate with individuals supported, families, Care Managers, staff, and outside agencies to promote quality services.
- Travel to various program locations to provide ongoing support and guidance.
Benefits
- 12 paid holidays per year, plus vacation, sick, and personal days.
- Medical, dental, and vision coverage.
- Employer-funded Health Savings Account.
- 401(k) retirement plan with employer match.
- Eligibility for Public Service Loan Forgiveness (PSLF).
- Tuition reimbursement for continued education.
- Paid training and ongoing learning opportunities.
- Opportunities for professional growth and career advancement.
- Employee Resource Coordination Programs providing resources and support services for personal and professional needs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
