Plaintiff Personal Injury Senior Case Manager (Negotiation)
About The Position
The Ward Law Group is an award-winning personal injury law firm committed to changing lives one client at a time. Recognized as one of the Best Places to Work, they foster a collaborative, innovative, and high-accountability culture. They are seeking an experienced Bilingual (English/Spanish) Plaintiff Personal Injury Legal Settlement & Closing Specialist with a proven track record of independently managing the settlement and reductions process. This is a high-volume, production-driven role for a professional who takes ownership, communicates confidently, and thrives in a fast-paced environment. The role is 100% onsite in their Miami Lakes office.
Requirements
- Minimum 1 year of recent experience as a Plaintiff Personal Injury Senior Case Manager, Closing Specialist, Reductions Specialist, or similar role within a Plaintiff Personal Injury law firm.
- Fluent in English and Spanish.
- Experience independently negotiating hospital liens, hospital bills, medical provider balances, medical bills, and settlement reductions.
- Experience managing settlement reductions from intake through resolution.
- Experience preparing or reviewing settlement statements.
- Experience handling settlement disbursements.
- Experience managing multiple active settlement files simultaneously.
- Strong organizational skills and attention to detail.
- Excellent negotiation, communication, and problem-solving skills.
- Ability to work onsite Monday through Friday in Miami Lakes.
Nice To Haves
- Experience using Litify.
- Experience using Salesforce.
- Experience working in a high-volume Plaintiff Personal Injury practice.
- Demonstrated history of meeting or exceeding KPIs.
Responsibilities
- Independently manage reductions from assignment through final resolution.
- Negotiate hospital liens and medical provider balances.
- Negotiate reductions with healthcare providers, lienholders, and insurance companies.
- Apply effective negotiation strategies to maximize client recoveries.
- Monitor reduction timelines and proactively resolve delays.
- Prepare and/or review settlement statements and closing documentation.
- Verify settlement calculations and disbursement accuracy.
- Coordinate final settlement processing.
- Ensure all documentation is complete before disbursement.
- Coordinate with clients, attorneys, providers, insurance carriers, and lienholders.
- Obtain and review medical bills, records, and lien documentation.
- Maintain complete and accurate documentation in Litify.
- Prioritize workflow to ensure timely case progression.
- Provide proactive updates throughout the settlement process.
- Deliver exceptional client service during the final stage of representation.
- Resolve client questions professionally and efficiently.
Benefits
- Medical, Dental & Vision Insurance
- Company-paid Life Insurance
- Short-Term & Long-Term Disability
- Supplemental Insurance Options
- 401(k) with Company Match
- Paid Time Off
- Employee Assistance Resources
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
