Plaintiff Personal Injury Intake Case Manager

The Ward Law Group, PLMiami, FL
Onsite

About The Position

The Ward Law Group is seeking an experienced Plaintiff Personal Injury Intake Case Manager to manage pre-litigation motor vehicle accident cases from intake through demand readiness. At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm.

Requirements

  • Fluent in English and Spanish.
  • Minimum 2 years of recent Florida Plaintiff Personal Injury pre-litigation case management experience handling motor vehicle accident cases.
  • Experience managing liability investigations, property damage claims, insurance communications, and case progression.
  • Experience working in a Plaintiff Personal Injury law firm and managing a high-volume caseload.

Responsibilities

  • Manage a high-volume plaintiff personal injury pre-litigation caseload.
  • Communicate with clients, medical providers, and insurance adjusters.
  • Coordinate medical treatment and obtain medical records and bills.
  • Handle property damage claims and support case progression.
  • Maintain accurate case documentation in Litify.

Benefits

  • Medical, Dental & Vision Insurance
  • Company-paid Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Supplemental Insurance Options
  • 401(k) with Company Match
  • Paid Time Off
  • Employee Assistance Program (EAP)
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