Pipe Support Division Manager

PACE Supply•Rohnert Park, CA

17h•$100,000 - $150,000•Hybrid

About The Position

The Pipe Support Division Manager leads PACE Supply’s pipe support and seismic bracing division, overseeing sales, inventory, supplier relationships, and team leadership. The position owns divisional revenue and margin performance, develops the sales and product specialist team, and serves as the company’s senior technical and commercial contact for pipe support, hanger, strut, and seismic restraint systems. The role develops and executes strategies to improve efficiency, profitability, growth, customer satisfaction, and market expansion across the markets PACE Supply serves. The manager leads sales professionals, product specialists, and support staff; builds customer and vendor relationships; guides product and application training; and supports field sales with quotes, submittals, and project take-offs. The position monitors divisional performance and market activity, using sales and reporting tools to inform decisions. The work is hybrid and involves both desk/computer work and frequent standing, walking, reaching, and exposure to outside weather and moving mechanical parts. Candidates must complete a background check, physical examination, and drug test.

Requirements

High school diploma, or five years of plumbing experience with at least five years of sales experience.
At least five years of plumbing experience and at least five years in outside sales or comparable industry experience.
Strong leadership, communication, and interpersonal skills.
Excellent problem-solving and decision-making skills.
Working understanding of sales and marketing strategy and strong analytical skills.
Ability to multitask and perform in a fast-paced environment.
Proficiency in Microsoft Office and other relevant software applications.
Valid driver's license.

Nice To Haves

Bachelor's degree in business administration, marketing, construction management, or a related field, or equivalent experience.
Expert-level knowledge of pipe hangers, strut, clamps, seismic restraint systems, and applicable code requirements.
Experience owning a division, branch, or product-line P&L, including sales and gross margin.
Track record of hiring, coaching, and retaining outside sales and product specialist talent.
Vendor negotiation experience involving pricing, terms, rebates, and program agreements.
Familiarity with sales analytics and reporting tools such as MIS, Blueridge, and Phocas.
Established relationships with mechanical contractors, engineers, architects, and specifying authorities.

Responsibilities

Develop and implement regional sales strategies and plans aligned with company objectives and growth targets.
Contribute expertise to grow the division’s profitability, efficiency, expansion, and customer satisfaction.
Execute sales initiatives to meet and exceed divisional sales and gross margin targets.
Analyze market trends, competitors, and customer needs to identify expansion and market penetration opportunities.
Set quantitative and qualitative sales objectives and monitor progress.
Lead, mentor, and manage sales professionals, product specialists, and support staff.
Set performance expectations, coach employees, and conduct performance evaluations.
Foster a collaborative, high-performance culture that supports teamwork and individual development.
Partner with Talent Acquisition and the People Department on staffing, onboarding, and succession planning.
Serve as the senior point of contact for key customers and address inquiries and concerns.
Build and maintain relationships with mechanical contractors, engineers, architects, and industry influencers.
Resolve customer issues promptly and effectively.
Support field sales with quotes, submittals, and project take-offs for pipe support and seismic bracing packages.
Manage inventory levels, fill rates, and stock balance in line with the sales forecast.
Identify, evaluate, and manage suppliers and vendors; negotiate terms, pricing, and rebate agreements.
Review slow-moving and surplus material and drive corrective action.
Partner with Purchasing and Operations on expediting, returns, and discrepancy resolution.
Maintain knowledge of the local business environment, including competitors, purchasing trends, sales patterns, and stakeholder dynamics.
Maintain expert-level knowledge of pipe hangers, strut, clamps, seismic restraint systems, and applicable codes.
Develop and execute growth strategies tailored to each market.
Deliver product and application training to branch, inside sales, and outside sales teams.
Report divisional sales and margin performance weekly, monthly, quarterly, and annually.
Use MIS, Blueridge, and Phocas data to inform decisions and refine sales strategy.
Track pipeline, quote conversion, and project win/loss results, and report findings to the Director.
Ensure compliance with company policies, procedures, safety requirements, and ethical standards.
Promote integrity and professionalism within the sales team.
Perform other duties as required.