Pilot Club Assistant

University of Portland Portal•Portland, OR

About The Position

The Pilot Club Student Assistant provides game-day support for University of Portland Athletics hospitality and event operations. The role focuses primarily on donor engagement, check-in logistics, and venue coverage during varsity home games, with a strong emphasis on soccer match days.

Requirements

  • One year of relevant experience in customer service, fundraising, sales, marketing, event execution, or a related area, or an equivalent combination of education and experience.
  • Mandatory availability for evening home matches for both Men’s and Women’s Soccer on weekdays and weekends.
  • Excellent verbal and written communication skills, strong interpersonal skills, and a professional demeanor, appearance, and tone.
  • Demonstrated competence working with diverse groups and ability to partner effectively with diverse students, faculty, staff, and other university constituencies.
  • Strong attention to detail, excellent judgment, punctuality, and ability to work proactively in fast-paced game environments.
  • Strong computer skills, including the Microsoft Office suite, and ability to learn new applications quickly, follow through on assignments, and meet deadlines.
  • Ability to work independently, receive supervisory direction constructively, apply University policies, and collaborate effectively as part of a team.

Nice To Haves

  • Prior experience in NCAA Division I athletics or collegiate event operations.
  • Familiarity with CRM platforms such as Salesforce.
  • Advanced experience with Microsoft Excel.
  • Experience with Adobe software.

Responsibilities

  • Support University of Portland Athletics hospitality and event operations on game days.
  • Assist with donor engagement, check-in logistics, and venue coverage during varsity home games, particularly soccer matches.
  • Be available for evening home matches for both Men’s and Women’s Soccer on weekdays and weekends.
  • Represent UP Athletics professionally to donors, fans, and alumni.
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