Pickup Clerk

Meijer•Warren, OH

About The Position

The Pickup Clerk fulfills customers’ online curbside orders and helps create an accurate, convenient pickup experience. The role involves shopping and verifying products throughout the store, staging orders according to food safety guidelines, and providing friendly service to customers at the Meijer Pickup area. The clerk also collects payment, responds to customer questions and concerns, and supports other tasks as needed to keep operations running smoothly.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
At least 1 year of experience.
Detail-oriented, organized, and dependable.
Able to follow procedures efficiently and consistently.
Able to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Fulfill customers’ online curbside orders accurately and efficiently.
Provide service at the curbside pickup area, including order fulfillment and payment collection.
Greet customers courteously in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Perform other tasks as needed to support smooth operations.