Digital Pickup Curbside Clerk

Meijer•Grand Haven, MI

7d•Onsite

About The Position

The Digital Pickup Curbside Clerk fulfills customers’ online curbside orders and helps create an accurate, convenient pickup experience. The role involves shopping and verifying items throughout the store, staging orders safely, collecting payment during carside pickup, and providing friendly service to customers. Clerks receive daily workflow through a dashboard and may support other tasks to keep operations running smoothly.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.
Availability to work Sundays and Mondays consistently, at any time.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Provide service at the curbside pickup area through accurate order fulfillment and payment collection during carside pickup.
Greet customers courteously in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, team members across the store, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.