Pickleball Tournament Organizer

Life Time Inc.•Middletown Township, NJ

About The Position

The Pickleball Tournament Organizer is responsible for the overall direction, coordination, and supervision of in-club pickleball tournaments. The role prepares and runs tournaments, works to achieve or exceed revenue and contribution margin (CM) goals, and provides excellent customer service to encourage repeat participation. The organizer works with the tournament desk team to build and maintain personalized relationships with members and partners with other Life Time departments as needed. Responsibilities include managing tournament preparations and registrations, promotion and marketing, draw updates, desk staffing, and court scheduling in coordination with the Pickleball Lead. During events, the organizer leads and supervises as appropriate, maintains clean and organized courts and equipment, responds to participant questions and concerns, manages expenses, and recaps tournament financials after each event.

Requirements

Excellent customer service skills and a friendly, outgoing, positive attitude.
Thorough knowledge of the game of tennis and effective teaching styles and techniques.
Excellent communication, time management, and organization skills.
Comfort working with all age groups and building positive relationships with members and team members.
Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
High school diploma or equivalent.
1–2 years of pickleball experience.
PPR, PCI, IPTPA, or RPO certification.
CPR and AED certification within 30 days of hire.

Responsibilities

Prepare tournaments, including submitting tournament applications and setting up events on the designated website.
Promote and market tournaments and handle all tournament registrations.
Upload and update completed tournament draws by the designated time.
Create tournament desk schedules and assign team member hours.
Coordinate tournament court scheduling with the Pickleball Lead.
Lead and supervise during tournaments or events as appropriate.
Ensure pickleball courts and equipment are clean, organized, and in good working condition.
Partner with additional Life Time departments as needed.
Respond quickly and efficiently to member questions, comments, and concerns to encourage continued program participation.
Achieve or exceed pickleball tournament revenue and CM goals.
Manage tournament expenses, including labor, officials when applicable, and supplies, while reducing or eliminating non-essential expenses.
Recap tournament financials after each event.
Work with tournament desk team members to initiate, develop, and maintain personalized relationships with members and provide excellent customer service.

Benefits

Fully subsidized membership.
Discounts on Life Time products and services.
401(k) retirement savings plan with company discretionary match for team members age 21 and older.
Training and professional development.
Paid sick leave where required by law.
For eligible full-time team members: medical, dental, vision, and prescription drug coverage.
For eligible full-time team members: short-term and long-term disability insurance.
For eligible full-time team members: life insurance.
For eligible full-time team members: pre-tax flexible spending and dependent care plans.
For eligible full-time team members: parental leave and adoption assistance.
For eligible full-time team members: paid time off, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave.
For eligible full-time team members meeting the required income threshold: deferred compensation plan.