Physician Services Coordinator Supervisor

Optimal Care•Saginaw, MI

19h•$40,000 - $55,000•Onsite

About The Position

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Requirements

High School Diploma or GED
CNA or MA certification (minimum)
1 or more years of experience working as a Clinical Coordinator
1 or more years of experience in the medical field, medical office, or other related position
Strong understanding of medical terminology
Complete required work daily
Cope with work involving ill, disabled, and terminal patients
Problem-solving skills
Excellent observation, verbal, and written communication skills

Nice To Haves

Associate degree
Management experience in a clinic or healthcare setting

Responsibilities

Supervising office personnel related to the coordination of provider orders and needs, patient visit notification, diagnostic test ordering and results management, and aiding patient’s caregivers, home health agencies, hospices, post-acute providers, pharmacies and other medical providers.
Precepting and training of orienting Clinical Coordinators.
Completing responsibilities with limited supervision, which may involve medical and social service activities and correspondence.
Educating, precepting, and providing training for orienting Clinical Coordinators.
Maintaining accurate and organized filing systems and patient medical records.
Serving as a resource regarding available health, social services, and other care resources available to patients, caregivers, employees, and providers.
Receiving and reviewing incoming and outgoing patient information correspondence and determining proper action.
Communicating with patients and families, including answering program telephones, triaging patient needs, and communicating this information to the providers in a timely manner.
Accepting patient and/or family complaints and working to resolve them in accordance with policy.
Providing ongoing education and training to other Clinical Coordinators.
Providing back-up assistance for other clerical positions and performing routine office support duties.