Physician Services Clerk

Lifepoint Health • Winchester, TN

1d

About The Position

Your experience matters

At Southern TN Regional Health System- Winchester
we are committed to empowering
and supporting a diverse and determined workforce who can drive quality,
scalability, and significant impact across our hospitals and communities. In
your role, you’ll support those that are in our facilities who are interfacing
and providing care to our patients and community members. We believe that our
collective efforts will shape a healthier future for the communities we serve.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In
addition to your base compensation, this position also offers:

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off

Employee Assistance Program – mental, physical, and financial wellness
assistance

Tuition Reimbursement/Assistance for qualified applicants

And much more...

Job Summary:

Physicians Services Clerk

The Physician Services Clerk provides quality customer service to patients and
performs those functions delegated and assigned by the Office Manager

Requirements

• High school diploma or equivalent required
• Knowledge and experience with computers, coding, and medical terminology preferred

Nice To Haves

• Associate’s degree or high preferred

Responsibilities

• Carries out front office activities in a kind and courteous manner and is helpful to customers and their families
• Notifies office manager of customer complaints in a timely manner
• Gathers appropriate demographic information on each customer and updates the practice management system
• Notifies customers of long waits and offers alternatives
• Ensures effective telephone communication and documents messages
• Coordinates all EMR/medical record activities
• Collects and post payments and ensures safety and security of all monies
• Schedules patients and coordinates appointment scheduler activities to facilitate efficient patient flow
• Performs insurance eligibility verification and obtains prior authorization as needed
• Researches patient ledger in effort to educate patient on balances due and collect payment for services rendered
• Performs appointment confirmation telephone calls
• Completes required in-services
• Participates in the development and implementation of patient satisfaction improvements
• Makes referrals to other medical care team members when needed

Benefits

• Health (Medical, Dental, Vision)
• 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED