Physician Outreach Specialist

Mindful Health Solutions • Newport Beach, CA

36d • $80,000 - $100,000 • Hybrid

About The Position

The Physician Outreach Specialist is responsible for growing existing and building new physician referral relationships in the surrounding areas of a designated clinic and practice(s) and collaborating and implementing operations initiatives designed to enhance the profile and reputation of the practice in the community. In the role you will spend significant time in the field meeting with referring providers, attending networking events, participating in community outreach, and leading patient-focused educational events. This individual will develop strategic outreach plans based on referral trends and market insights, track relationship activity in the CRM, and collaborate closely with clinic operations, marketing, and leadership to support growth initiatives.

Requirements

• Bachelor’s degree or higher in Marketing, Business, Communications, or a related field, or equivalent professional experience
• Minimum of three (3) years’ experience working with physicians/providers, medical practice office staff, or other medical specialties
• Must have working knowledge of healthcare regulatory and compliance policy (i.e., PHI and HIPAA).
• Outgoing personality with excellent communication skills, both written and verbal, particularly around complex issues
• Self-starter who shows initiative and enjoys working as a team in a fast-paced environment with strong attention to details
• Ability to make sound judgment consistent with the company's policies and procedures, and in compliance with relevant laws and regulations.
• Must be located within Newport Beach and willing and able to travel between Orange County to visit practice offices

Nice To Haves

• Previous experience in the behavioral health industry
• Must be able to positively influence others and work well under pressure.
• Existing Orange Country provider landscape knowledge, including key practices, local community groups, health systems

Responsibilities

• Identify referral sources and maintain and grow physician referrals through on-site visits to referring offices, networking events, trade shows, community functions and patient education/outreach events that align with current strategies of the practice and all relevant rules and regulations.
• Support established growth metrics and measures of success for clinics and practices (e.g., consults, new patient starts, no show rates, etc.)
• Develop and implement regular strategic plans to increase referrals; identify referral patterns and create strategic plans to respond to trends
• Leads all aspects of patient-focused community events; point of contact in relationships with local community groups (e.g., behavioral health non-profits, advocacy groups, municipal organizations)
• Document daily visits and relationship activity in the CRM
• Continually share feedback from the market to initiate, in conjunction with the appropriate managers, operations-based changes in our services to better serve our referring partners
• Have a strong understanding of Mindful Health Solutions service offering and value proposition
• Identify and monitor competitor activities and efforts within the area
• Contribute to team effort by maintaining an excellent rapport and working relationship between front office staff, the patient intake team, marketing, and other departments
• Point of contact for ordering of marketing materials for the clinics and the field
• Other duties as assigned, and in keeping with Mindful Health Solutions policies, procedures, compliance, standards of patient care and/or initiatives toward continuous improvement at the individual and organizational level

Benefits

• Comprehensive medical, dental, vision & pet insurance
• Company provided 401k enrollment available on the first day of employment, with matching contribution of 4 % of your contribution after 1 year of employment
• Paid Time Off (PTO) and paid federal holidays
• Equipment provided
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level