Physician Outreach Coordinator
Graham Healthcare Group•Troy, MI
•Remote
About The Position
Graham Healthcare Group is looking for a Physician Outreach Coordinator. The Physician Outreach Coordinator communicates with referral sources and internal staff to ensure efficiency in obtaining timely and accurate physician orders and documentation related to patient care. This person must sit in the Troy, MI area. This can be a fully remote position after training.
Requirements
- High school education or GED equivalent required
- Knowledge of Microsoft Office; proficient in Microsoft Outlook
- Familiarity with medical terminology preferred
- Strong communication and customer service skills
- Ability to multitask, prioritize, and meet deadline in a fast-paced environment
Responsibilities
- Analyze order tracking report to obtain compliant documentation in a timely manner
- Educate internal staff and sales team as well as referral sources on expectations for timely return of orders
- Triage high-priority orders to limit potential issues
- Process the receipt of signed orders within Forcura
- Handle high volume of incoming and outgoing calls; meet established metrics on daily phone call goals
- Manage and respond to emails in Outlook
- Complete Request to Add Physician workflow
Benefits
- Health, Vision, & Dental
- 401K & Pension w/ 4% employer contribution
- 15 Days PTO
- Competitive Pay
- Health and Welfare Benefits
- Supplemental Benefits: Company paid life insurance and disability benefits.
- Pre-tax FSA and HSA plans
- Generous PTO Packages
- 6 paid holidays
- 1 personal day
- Company-Paid Education Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
