Outreach Coordinator

Addus HomeCare • Bluffton, IN

1d • Onsite

About The Position

The Community Outreach Coordinator is responsible for overseeing client referrals, scheduling and performing assessments, and marketing to referral sources. This position also oversees VA and Private Duty client referrals and assists Veterans and families in navigating the VA system and Long Term Care Insurance. Additionally, the Outreach Coordinator performs internal/external marketing and completes weekly statistical reports related to intake and discharges.

Requirements

• Highschool diploma or equivalent
• Excellent verbal, writing, and time management skills
• Proficiency in Microsoft Office (specifically Microsoft PowerPoint, Excel, and Word)
• Detail-oriented, organized and able to work independently
• Must have own reliable transportation, a valid driver's license and current insurance by law

Nice To Haves

• Some college preferred
• 2-4 years experience in sales, marketing, customer service preferred
• Prior experience in healthcare

Responsibilities

• Responsible for overseeing client referrals
• Follows state and company policies and procedures regarding processing all incoming referrals within given timeframes
• Communicates with clients, caseworkers/service coordinator, practitioner offices, and regional nurses to facilitate client intake and initiation of services
• Obtain necessary documentation for procedure of referrals, including making every effort to obtain the practitioner’s orders within timeframe guidelines
• Coordinate client services between referral source and the company
• Maintain all intake
• Complete required documentation and comply with productivity standards
• Familiarity with accreditations and licensure standards
• Knowledge of the electronic health care record
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Benefits

• Medical, Dental and Vision Benefits
• Company matched 401K
• Daily Pay
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees