Physician Onboarding Specialist

IU Health • Lafayette, IN

22d • Hybrid

About The Position

Indiana University Health is seeking a Physician Onboarding Specialist for its Human Resources team. This specialized, relationship-focused role serves as the primary point of contact for physicians and advanced practice providers from offer acceptance through their first weeks of employment, which may begin six months to two years after signing. The specialist provides a high-touch, concierge-style experience and manages the HR onboarding lifecycle for providers in two Indiana regions, coordinating with HR, legal, finance, and operational teams so onboarding is completed before providers begin seeing patients.

The role coordinates onboarding requirements and supports providers with medical staff privileges, payer enrollment, insurance, and licensure. It also runs individualized, day-long orientations and creates each provider’s schedule for their first two weeks. The specialist monitors timelines, answers questions about onboarding progress, builds relationships with providers and cross-functional partners, and works with recruiters to anticipate hiring volume and busy seasons. The position reports to the Director, Human Resources, has no direct reports, and is full-time, Monday through Friday, in a hybrid arrangement based in Lafayette or Indianapolis, Indiana.

Requirements

• Bachelor’s degree or equivalent years of experience.
• 3–5 years of relevant experience.
• Experience working with large data management systems.
• Experience working in a highly matrixed and complex organizational environment.
• Proficiency with Microsoft Office applications, including Teams, Word, PowerPoint, Excel, Power BI, and SharePoint.
• Strong understanding of provider onboarding processes, compliance requirements, and HR operations.
• Service orientation, strong organizational skills, adaptability, relationship-building ability, and connection to the organization’s mission.

Responsibilities

• Serve as the primary point of contact for providers throughout the HR onboarding process, from offer acceptance through their first weeks of employment.
• Coordinate welcome outreach, information gathering, I-9 processing, background checks, NPI verification, relocation support, direct deposit setup, immigration coordination, employment verification, compensation setup, and organizational distribution group enrollment.
• Support providers through medical staff privileges, payer enrollment and insurance processes, and licensure coordination.
• Conduct individualized, day-long orientations and build each provider’s schedule for their first two weeks, including introductions to key team members and stakeholders.
• Answer providers’ questions about where they are in the onboarding process.
• Monitor onboarding timelines and ensure all required steps are completed before providers’ start dates to avoid delays in patient care.
• Build and maintain strong working relationships with providers, physician leaders, and cross-functional partners across HR, legal, finance, and operations.
• Partner with recruiters to anticipate hiring volume and plan for busy seasons.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level