Physician Office Assistant II

Heritage Valley Health System • Sewickley Heights, PA

5d • Onsite

About The Position

The Physician Office Assistant II performs day-to-day administrative functions that support office operations. The role includes greeting and checking in and out patients, verifying insurance coverage, reviewing patient registration, answering telephones, taking and returning messages, scheduling and confirming appointments, and distributing incoming mail. The assistant responds to routine inquiries using established procedures and serves as a liaison between physicians, physician offices, medical facilities, and customers.

The position is located at HVMG Associates in Family Medicine, 100 Hazel Lane, Suite 201, Sewickley, PA 15143. Work hours are Monday through Friday during daylight hours, with no weekends or major holidays.

Requirements

• High school diploma or GED and one year of experience in a health care organization, or an equivalent combination of education and experience.
• Excellent communication and customer service skills.
• Knowledge of communication procedures, typing, and computer skills.
• Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Nice To Haves

• Multi-line phone experience, preferably in a medical office setting.
• Strong organizational skills.

Responsibilities

• Greet and check in and check out patients.
• Verify insurance coverage.
• Review patient registration.
• Answer telephones and take and return messages.
• Schedule and/or confirm appointments.
• Distribute incoming mail.
• Receive and respond to routine inquiries following established procedures.
• Serve as a liaison between physicians, physician offices, medical facilities, and customers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED