Physician Extender Lead (Licensed Athletic Trainer)

Alliance Health System•Toms River, NJ

9d•$70,000 - $120,000

About The Position

Alliance Orthopedics is seeking a Physician Extender Lead (Licensed Athletic Trainer) for its Medical Department in Toms River. The role supports physicians in delivering patient care and handling administrative tasks in a fast-paced healthcare environment. It also leads and coordinates the Physician Extender/Medical Assistant (PE/MA) department, supporting staffing, onboarding, coverage, team performance, and compliance. The position works with the Clinical Director, Location Supervisor, and Medical Team to coordinate patient care and administrative processes. Employment is full-time, with compensation of $70,000–$120,000 per year. Employment is contingent upon successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.

Requirements

Valid New Jersey Athletic Trainer (ATC) license is required.
At least 2 years of experience in a healthcare setting; experience supporting physicians or healthcare providers is preferred.
Degree from an accredited Athletic Training Education Program.
Familiarity with coding procedures, reference tools, and clinical pharmacology appropriate to the scope of practice.
Excellent interpersonal, organizational, and customer service skills.
Proficiency with electronic medical record systems for accurate documentation and information retrieval.
Employment is contingent upon successfully completing a background check.

Nice To Haves

Basic understanding of patient care and medical terminology; preferred but not required.
Experience in a healthcare role supporting physicians or healthcare providers.

Responsibilities

Handle PTO requests and coverage for the PE/MA department.
Lead Thursday morning PE meetings.
Assist in ensuring durable medical equipment (DME) is properly distributed.
Assist with biweekly billing calls and help ensure billing is completed in a timely manner.
Keep the team informed of policy and procedure changes.
Assist with onboarding new hires in the PE/MA department.
Serve as the PE/MA department contact for role-, patient-, and other work-related questions or concerns.
Ensure the team is adequately staffed and performing its responsibilities.
Support patient retention by providing exceptional customer service and addressing patient inquiries or concerns.
Collaborate with the Clinical Director on administrative tasks, including identifying suitable orthopedic patients for consultations and coordinating appointments.
Record patient vital signs, medical history, test results, and other medical information accurately and confidentially.
Conduct post-procedure follow-up the day after a procedure to assess recovery and address postoperative concerns.
Prepare treatment rooms for examinations and procedures, including maintaining cleanliness, supplies, and equipment setup.
Assist physicians during medical procedures and anticipate their support needs.
Provide compassionate support and assistance to patients and families and address their questions and concerns.
Comply with healthcare regulations, including HIPAA and OSHA, to maintain patient privacy and safety.
Coordinate with the Medical Team to respond to patient questions, concerns, and requests for information and support continuity of care.
Partner with the Location Supervisor on administrative duties, including scheduling requirements and patient confirmation calls.
Maintain cleanliness and organization standards in evaluation rooms.
Complete at least 10 clinical mentorships weekly with staff in the designated region.
Review and track regional team KPIs, discuss them weekly with each team, and promote improved performance and adherence to Alliance protocols.
Monitor appropriate use of administrative time by all teams.