Physician Extender Lead (Licensed Athletic Trainer)

Alliance Health System•Fair Lawn, NJ

9d•$70,000 - $120,000

About The Position

Alliance Orthopedics is hiring a Physician Extender Lead (Licensed Athletic Trainer) in Fair Lawn, in the Medical department. The role supports physicians in delivering patient care and managing administrative tasks, while helping lead and coordinate the Physician Extender/Medical Assistant (PE/MA) department. The Lead Physician Extender works collaboratively in a fast-paced healthcare environment and supports patient care, team staffing and performance, onboarding, scheduling, billing coordination, and adherence to healthcare regulations and Alliance protocols. The position also provides compassionate assistance to patients and their families, supports physicians during procedures, maintains clinical rooms and accurate confidential records, and coordinates patient communication and follow-up. The role includes regional clinical mentorship and KPI tracking. Compensation is $70,000–$120,000 per year. Employment is contingent on successful completion of a background check.

Requirements

Valid New Jersey Athletic Trainer (ATC) license.
At least 2 years of experience in a healthcare setting; experience supporting physicians or healthcare providers is preferred.
Degree from an accredited Athletic Training Education Program.
Familiarity with coding procedures, reference tools, and appropriate clinical pharmacology within the scope of practice.
Excellent interpersonal, organizational, and customer service skills.
Proficiency with electronic medical record systems for accurate documentation and information retrieval.

Nice To Haves

Basic understanding of patient care and medical terminology; preferred but not required.
Experience in a role supporting physicians or healthcare providers.

Responsibilities

Handle PTO requests and coverage for the PE/MA department.
Lead Thursday morning PE meetings.
Assist in ensuring durable medical equipment (DME) is properly distributed.
Assist with bi-weekly billing calls and ensure billing is completed in a timely manner.
Keep the team informed of changes in policy or procedure.
Assist with onboarding new hires in the PE/MA department.
Serve as the PE/MA department contact for questions or concerns about roles, patients, and related matters.
Ensure the team is adequately staffed and performing its responsibilities.
Support patient retention by providing exceptional customer service and addressing patient inquiries or concerns.
Collaborate with the Clinical Director on administrative tasks, including identifying suitable orthopedic patients for consultations and coordinating appointments.
Record patient vital signs, medical history, test results, and other medical information while maintaining confidentiality and accurate documentation.
Conduct post-procedure follow-up the day after procedures to assess recovery and address post-operative concerns.
Prepare treatment rooms for examinations, procedures, and other patient care activities, ensuring cleanliness, supplies, and equipment are ready.
Assist physicians during medical procedures and anticipate their needs.
Provide compassionate support and assistance to patients and families and address their questions and concerns.
Ensure compliance with healthcare regulations, including HIPAA and OSHA, to maintain patient privacy and safety.
Coordinate with the Medical Team to address patient questions, concerns, and requests for information and support continuity of care.
Partner with the Location Supervisor on administrative duties, including scheduling requirements and patient confirmation calls.
Maintain cleanliness and organization of evaluation rooms.
Complete at least 10 clinical mentorships weekly for staff in the designated region.
Review and track regional team KPIs, address them weekly with each team, and promote improved performance and adherence to Alliance protocols.
Monitor and ensure that all teams use administrative time appropriately.