Physician Extender Lead (Licensed Athletic Trainer)

Alliance Health System • Union, NJ

9d • $70,000 - $120,000

About The Position

The Lead Physician Extender supports physicians and the healthcare team in delivering patient care and managing administrative responsibilities. The role leads and coordinates the Physician Extender/Medical Assistant (PE/MA) department, including staffing and coverage, onboarding, meetings, policy updates, mentorship, and performance tracking. It also assists with patient care, clinical documentation, procedure support, patient follow-up, appointment coordination, and compliance with healthcare regulations. The position is based in Union and is full-time.

Requirements

• Valid New Jersey Athletic Trainer (ATC) license.
• At least 2 years of experience in a healthcare setting.
• Degree from an accredited Athletic Training Education Program.
• Familiarity with coding procedures, reference tools, and clinical pharmacology appropriate to the scope of practice.
• Excellent interpersonal, organizational, and customer service skills.
• Proficiency with electronic medical record systems for accurate documentation and information retrieval.
• Successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.

Nice To Haves

• Experience supporting physicians or healthcare providers.
• Basic understanding of patient care and medical terminology.

Responsibilities

• Handle PTO requests and arrange coverage for the PE/MA department.
• Lead Thursday morning PE meetings.
• Help ensure durable medical equipment (DME) is distributed properly.
• Assist with bi-weekly billing calls and help ensure billing is completed promptly.
• Keep the team informed of policy and procedure changes.
• Assist with onboarding new hires in the PE/MA department.
• Serve as a contact for PE/MA department questions and concerns about roles, patients, and related matters.
• Ensure the team is adequately staffed and performing its responsibilities.
• Support patient retention through exceptional customer service and by addressing patient inquiries and concerns.
• Collaborate with the Clinical Director on administrative tasks, including identifying orthopedic patients for consultations and coordinating appointments.
• Record patient vital signs, medical history, test results, and other medical information accurately and confidentially.
• Conduct follow-up the day after procedures to assess recovery and address post-operative concerns.
• Prepare treatment rooms for examinations, procedures, and patient care, including cleanliness, supplies, and equipment setup.
• Assist physicians during medical procedures and anticipate their needs.
• Provide compassionate support and assistance to patients and their families, addressing questions and concerns.
• Ensure compliance with healthcare regulations, including HIPAA and OSHA.
• Coordinate with the Medical Team to address patient questions, concerns, and requests for information and support continuity of care.
• Partner with the Location Supervisor on administrative duties, including scheduling and patient confirmation calls.
• Maintain the cleanliness and organization of evaluation rooms.
• Complete at least 10 clinical mentorships weekly with staff in the designated region.
• Review and track regional team KPIs, discuss them weekly with each team, and promote improved performance and adherence to Alliance protocols.
• Monitor and ensure that all teams use administrative time appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed